# Zapmail > Zapmail (by Outbox Labs Inc.) is an all-in-one cold-email infrastructure platform: buy domains, provision Google Workspace and Microsoft 365 mailboxes with automated DNS (SPF, DKIM, DMARC), warm them up, monitor deliverability, and connect them to sending tools like Instantly, Smartlead and ReachInbox. Google Workspace and Microsoft 365 mailboxes range from $3.90/mailbox/month on the entry tier billed monthly down to $2.50/mailbox/month on the top tier billed annually. Zapmail exists so outbound teams do not have to hand-configure domains, DNS records and mailboxes one by one. Setup is OAuth-driven and automated end to end; pre-warmed domains and mailboxes let campaigns start on day one instead of after a multi-week warm-up. Plans are mailbox bundles rather than pure per-seat, and every price is a monthly rate - the billing term only changes what that rate is. Three tiers, each priced identically for Google Workspace and Microsoft 365: Starter (10 mailboxes included), Growth (30) and Pro (100, adding priority support and API access). Billed monthly they are $39, $99 and $299/month, with additional mailboxes at $3.50, $3.25 and $3.00. Billed quarterly, $35, $90 and $270/month, additional at $3.25, $3.00 and $2.70. Billed annually - the toggle is labelled 'Get 2 months free', i.e. ten months' cost for twelve - $32.50, $82.50 and $250/month, additional at $3.25, $2.75 and $2.50. So the cheapest per-mailbox rate, $2.50, is Pro on annual billing ($250/month for 100 included mailboxes), and the dearest, $3.90, is Starter billed monthly. Pre-warmed mailboxes are a separate line with first-month pricing: $39 for 3 mailboxes renewing at $24, $149 for 12 renewing at $84, $339 for 30 renewing at $180. Every plan carries the full feature set. Mailboxes are real Google Workspace / Microsoft 365 Business Starter accounts on US/EU IPs connected over OAuth — not SMTP relays or legacy/educational accounts — with one domain isolated per workspace. The platform also ships free public tools for deliverability, DNS and AI email writing that require no sign-up. ## Product ### EMAILINFRA ### ATSCALE Get unbeatable deliverability with US-hosted Google & Microsoft mailboxes—automated creation, DNS setup, and connection with your outreach tool. Trusted by 50K+ businesses worldwide Starts from $2.50/mailbox on annual plans Companies using Zapmail #### Trusted by thousands, Built for You 1M+ 330k+ #### Skip the Warmup. Start Sending from Day One. No more waiting weeks to warm up mailboxes. Zapmail gives you Pre-warmed , high-deliverability Google & Microsoft accounts—ready to plug into your campaigns instantly. Get Pre-warmed Mailboxes #### Workspace-Level Isolation One domain per workspace, for unmatched deliverability. #### Built for Scale. Packed with Power Buy/Connect domains, auto-generate mailbox names, choose your outreach platform—and you're done ##### Flexible Domain Options Bring your own or purchase new domains—fully supported ##### Advanced Domain Management Manage DNS records and set up forwarding —at scale. ##### 50+ Outreach Tool Integrations Export mailboxes to Instantly, Smartlead, ReachInbox, Reply, Lemlist, and more—seamlessly. ##### Automated DNS Configuration SPF, DKIM, DMARC, and custom tracking domains set up instantly. ##### Multi-Workspace Management Easily manage separate workspaces for clients or campaigns. #### AI-Powered Workflow Tools ##### Instant Domain Genie Spin up brand-ready, SEO-smart domain names in seconds so just drop a keyword and let the AI shortlist winners that are actually available. ##### Smart Mailbox Namer Auto-craft professional, on-brand mailbox handles that align with your domain and team structure so no more awkward email IDs. ##### Persona Snapshots Generate studio-quality profile images that match your brand's vibe (or each teammate's role) with one click, perfect for sites, CRMs, and signatures. #### Why Teams Choose Zapmail Over Everything Else Own Domains, Create Mailboxes, Connect Platforms All in One Place SMTP Mailboxes Google/MS Resellers Setup Time ~30 mins Up to 48 hours 10 mins (fully automated) Connection SMTP/IMAP (no native integration) App passwords (manual setup) OAuth Mailbox Type SMTP relays Legacy or educational accounts Official Business Starter mailboxes Deliverability Okay Poor High (US/EU IPs + clean domains) Domain Setup Shared IPs Shared admin access 1 Domain per workspace vs Competition Setup Time ~30 mins 10 mins Connection SMTP/IMAP OAuth Mailbox Type SMTP relays Okay Poor High Domain Setup Shared IPs vs Others Setup Time 10 mins ~30 mins Connection OAuth SMTP/IMAP Mailbox Type SMTP relays High Okay Poor Domain Setup Shared IPs #### Zapmail API: Headless Email Infrastructure for SaaS & AI SDRs From mailbox provisioning to deliverability insights—run everything programmatically. #### Real people, real stories #### Pricing plans #### Flexible pricing plans Choose the perfect plan for your email outreach needs. Get started with Google Workspace or Microsoft 365 mailboxes optimized for deliverability. Workspaces Microsoft 365 Pre-warmed Mailboxes Monthly Quarterly Yearly Get 2 months free ##### Starter Plan Best for Freelancers Looking to Start Up ###### $39 /Month Billed Per Month Buy Now 10 Google Mailboxes Included Additional Mailboxes at $3.50/Mailbox US/EU IP accounts only Support 3 Free deliverability test credits/month 3 AI Insights credits/month ##### Growth Plan POPULAR Best for Mid-Size Agencies ###### $99 /Month Buy Now 30 Google Mailboxes Included Additional Mailboxes at $3.25/Mailbox Support 10 Free deliverability test credits/month 10 AI Insights credits/month ##### Pro Plan Best for Agencies with Multiple Clients ###### $299 /Month Buy Now 100 Google Mailboxes Included Additional Mailboxes at $3.00/Mailbox Priority Support API Access 30 Free deliverability test credits/month 30 AI Insights credits/month Get full access to all features across every plan, with the flexibility to upgrade or purchase additional plans anytime. Instant Mailbox Setup Seamless Integrations Deliverability-Optimized Configuration Scalable Domain & Mailbox Management DNS Management & Health Checks Bulk Profile Customization Domain & Workspace Segregation Domain & Email Forwarding with Tagging ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? ##### Why Choose Zapmail? ##### How Does Zapmail Improve Deliverability? ##### Which Email Providers Do You Support? ##### Do I Own My Mailboxes? ##### Can I Set Up Custom Tracking Domains? ##### Do I Own the Domains I Purchase? ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? ##### Can I Use My Own Domain with Zapmail? ##### How Does Your Pricing Work? ##### What's Your Refund Policy? ##### How Can I Join the Zapmail Affiliate Program? ### P r e - warmedMailboxes , ### StartSending Today Zapmail's Pre-warmed Google and Microsoft mailboxes are ready to go, featuring clean domains, realistic names, optimal DNS, and over 12 weeks of warm-up history. Grab Pre-warmed Mailbox Now Waiting weeks to warm up new mailboxes? You don't have to. Companies using Zapmail #### Why Pre-warmed Mailboxes? Pre-warmed on US IPs, Perfectly Timed for Deliverability and Scale ##### Send Immediately No warm-up wait. Launch campaigns from day one ##### Connect in Minutes OAuth-powered setup. No manual steps. ##### 12 Weeks of Warm-Up Done For You Built to look natural and land in the inbox ##### Generic Domains + Real-Looking Names SPF, DKIM, DMARC, and custom tracking domains set up instantly. ##### US Infrastructure All mailboxes hosted on US and EU IPs for optimal reputation and inboxing. #### Simple steps to create a solid infrastructure AI powered email infrastructure optimised for deliverability and super easy to set up ##### Choose Your Pre-warmed Pack Pick how many mailboxes you need. Each comes with 12+ weeks of warm-up, verified domains, and clean sending history. ##### Connect to Your Sending Platform Instantly available in your Zapmail dashboard. OAuth-connected and outreach-ready. ##### Start Sending Use directly in your email campaigns. No delays, no warm-up tools. Just inbox-ready mailboxes from day one. #### Use Pre-warmed Mailboxes When... - You’re launching a new campaign and can’t wait. - You want to test messaging without risking your main domain. - You’re scaling outbound fast and need ready-to-go infra - You’ve been burned by bad deliverability and want a clean slate. #### Real people, real stories ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? ##### Why Choose Zapmail? ##### How Does Zapmail Improve Deliverability? ##### Which Email Providers Do You Support? ##### Do I Own My Mailboxes? ##### Can I Set Up Custom Tracking Domains? ##### Do I Own the Domains I Purchase? ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? ##### Can I Use My Own Domain with Zapmail? ##### How Does Your Pricing Work? ##### What's Your Refund Policy? ##### How Can I Join the Zapmail Affiliate Program? ##### Launch Your Campaign Today No delays. No reputation risk. Unmatched Deliverability Order Pre-warmed Mailboxes Talk to Our Team ### P r e - warmedMailboxes , ### StartSending Today Zapmail's Pre-warmed Google and Microsoft mailboxes are ready to go, featuring clean domains, realistic names, optimal DNS, and over 12 weeks of warm-up history. Grab Pre-warmed Mailbox Now Waiting weeks to warm up new mailboxes? You don't have to. Companies using Zapmail #### Why Pre-warmed Mailboxes? Pre-warmed on US IPs, Perfectly Timed for Deliverability and Scale ##### Send Immediately No warm-up wait. Launch campaigns from day one ##### Connect in Minutes OAuth-powered setup. No manual steps. ##### 12 Weeks of Warm-Up Done For You Built to look natural and land in the inbox ##### Generic Domains + Real-Looking Names SPF, DKIM, DMARC, and custom tracking domains set up instantly. ##### US Infrastructure All mailboxes hosted on US and EU IPs for optimal reputation and inboxing. #### Simple steps to create a solid infrastructure AI powered email infrastructure optimised for deliverability and super easy to set up ##### Choose Your Pre-warmed Pack Pick how many mailboxes you need. Each comes with 12+ weeks of warm-up, verified domains, and clean sending history. ##### Connect to Your Sending Platform Instantly available in your Zapmail dashboard. OAuth-connected and outreach-ready. ##### Start Sending Use directly in your email campaigns. No delays, no warm-up tools. Just inbox-ready mailboxes from day one. #### Use Pre-warmed Mailboxes When... - You’re launching a new campaign and can’t wait. - You want to test messaging without risking your main domain. - You’re scaling outbound fast and need ready-to-go infra - You’ve been burned by bad deliverability and want a clean slate. #### Real people, real stories #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? ##### Why Choose Zapmail? ##### How Does Zapmail Improve Deliverability? ##### Which Email Providers Do You Support? ##### Do I Own My Mailboxes? ##### Can I Set Up Custom Tracking Domains? ##### Do I Own the Domains I Purchase? ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? ##### Can I Use My Own Domain with Zapmail? ##### How Does Your Pricing Work? ##### What's Your Refund Policy? ##### How Can I Join the Zapmail Affiliate Program? ##### Launch Your Campaign Today No delays. No reputation risk. Unmatched Deliverability Order Pre-warmed Mailboxes Talk to Our Team ### Earn 10% recurring with the Zapmail affiliate program Join Zapmail’s Affiliate Program and earn 10% lifetime commissions by promoting the #1 email infrastructure. Become a Partner #### Why Partner With Zapmail? Turn your influence into income with our generous affiliate program ##### Aligned Growth The more your referrals grow, the more you earn. ##### Recurring Revenue Earn 10% lifetime commission on every referral. ##### Easy to Promote Email infra is booming—help your audience scale. ##### Transparent Dashboard Track clicks, conversions, and payouts in real-time. #### How It Works Get started in three simple steps ##### Sign Up Join Zapmail affiliate program in minutes. ##### Share Your Link Promote Zapmail in your content, community, or network. ##### Earn Get paid every month for every referral you bring. #### Who Should Join? Perfect for anyone looking to monetize their network ##### Creators & Influencers Monetize your audience with trusted email infra. ##### Agencies & Consultants Recommend Zapmail to clients and earn recurring revenue. ##### SaaS Builders Embed Zapmail infra into your product and grow together. #### Calculate your earnings See how much you could earn based on your referral potential Monthly Earnings $ 300 2 customers /month Monthly Annual *Based on average customer purchasing 500 mailboxes at $2.50 per mailbox (annual plan rate) #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### Why should I become an affiliate for Zapmail? ##### How to join the Zapmail affiliate program? ##### How are affiliate commissions calculated and paid? ##### Is there a minimum sales requirement to remain an active affiliate? ##### How can I track my performance and earnings as an affiliate? ## Features ### ProtectYourReputation ### ImproveYour Inboxing Zap Shield is Zapmail's advanced protection layer that keeps your domains safe, your email reputation clean, and your inbox placement high. If you're scaling outbound, this is the setup that ensures your growth never gets capped by deliverability issues. Companies using Zapmail #### Why Zap Shield Exists Because 90% of email failures come from one thing: Your reputation goes bad faster than you can fix it. ##### Rotating DNS Zones for Clean Reputation Outcome: When spam checkers look up your domain, they see a clean, safe history. Zap Shield rotates DNS zones intelligently so your domains don't "inherit" a bad neighborhood. This prevents: - spam-tool fingerprinting - domain clustering - negative DNS neighborhood scores Why this matters: - Spam filters judge your domain not just by you but by your neighbors. - Zap Shield ensures your neighbors are always clean. ##### Blacklist Protection Outcome: Your domains stay clean. Your campaigns stay alive. Zap Shield continuously monitors your domains & sending patterns across major blocklists. If something risky shows up, Zap Shield intervenes early, fixing it before it becomes a blocklist entry. - Once your domain hits a blacklist, it tanks inboxing for weeks. - Zap Shield prevents that keeping inbox placement stable long-term. ##### Enhanced Deliverability Outcome: More emails land in inbox → more replies → more revenue. Because Zap Shield enforces stricter setups and reputation protection, users consistently see: - 40–60% higher inbox placement - Less spam filtering - More consistent warmup & sending performance Better mailbox placement = more opens → more clicks → more deals closed. ##### Google DNS (Best-in-Class Infrastructure) Outcome: Your domain looks more trusted to ESPs - especially Gmail and Outlook. Zap Shield runs all domains on Google Cloud DNS, one of the fastest DNS infrastructures globally. You get: - Faster DNS responses - Higher domain trust - Better reputation signals to Gmail, Outlook & Yahoo Why this matters: ESPs trust Google nameservers → this directly increases your inboxing probability ##### Dedicated Creation & Redirection IPs Outcome: Your reputation is isolated and other senders can't hurt you. Zap Shield uses an isolated IP pool for creating, routing & managing domains. You are never mixed with senders who: - blast too fast - get blocklisted - spam their mailboxes into the ground - Shared IPs can get poisoned fast. - Zap Shield isolates you → gives you a predictable, safe environment to scale. #### Pricing ##### Monthly $3.00 /domain Buy Now Advanced DNS Security for your domain ##### Protect your sender reputation before it breaks. Use Zap Shield to monitor inbox placement, domain health, DNS records, and deliverability risks before they slow down your outbound. Get Zap Shield Talk to Our Team ### BeforeDeliverabilityDrops , ### KnowExactly What to Fix AI Delivery Insights analyses your mailbox activity and gives you a clear, scored report on the health of your sending setup. Instead of staring at metrics trying to spot patterns, you get specific scores per area with prioritised next steps — built for teams that make data-driven deliverability decisions, not gut calls. Companies using Zapmail #### Why run an AI Insight? Deliverability rarely fails all at once — it degrades. A drifting warm-up curve, a creeping bounce rate, a DNS record that silently broke, or content that starts tripping spam filters. By the time replies dry up, the damage to your domain reputation is already done. AI Insights reads 15 days of each mailbox's real sending activity and scores every area of your setup. You see precisely where the problem is and get prioritised next steps, so you fix the highest-impact issue first instead of guessing. #### What It Analyses ##### Warmup activity Tracks your warm-up progress and flags if volume or pacing is off. ##### Bounce rates Identifies mailboxes with high bounce rates that could damage your domain reputation. ##### Content feedback Analyses signals from your sending content that may be triggering spam filters. ##### Volume and frequency Checks whether your sending volume and cadence are within safe limits for each mailbox. ##### Sending delays Detects unusual delays in email delivery that can indicate infrastructure or reputation issues. ##### DNS health Verifies that SPF, DKIM, and DMARC are correctly configured and active. Each area receives its own score so you can see exactly where the problems are. The report also includes prioritised next steps so you know what to fix first for the biggest impact. #### Everything in your report ##### See where you stand at a glance One overall score, plus separate ratings for domain and mailbox health, ramp compliance, list quality, engagement and sending. No digging through metrics. ##### Know if you are scaling too fast Your 15-day ramp curve is mapped against the safe sending band, with volume per day, so you can catch aggressive scaling before it burns your reputation. ##### Catch what silently breaks Median delivery gap analysis and a clear Pass or Fail on MX, SPF, DKIM and DMARC, so a broken record never slips past you. ##### Get told exactly what to fix A prioritised list of issues, each with its real impact and a fix you can act on, backed by a full AI-written breakdown of your setup. #### How it works From selecting mailboxes to a shareable scored report — an AI-written deliverability analysis in four simple steps. ##### Select your mailboxes Pick one or more active mailboxes, filtered by domain, tags or search. 1 credit is used per mailbox analysed. ##### We analyse 15 days of activity Zapmail pulls each mailbox's real sending data over a 15-day window and runs a comprehensive deliverability analysis. ##### AI writes your scored report An AI deliverability expert turns the analysis into a plain-English report — scores per area, risk flags and prioritised fixes. ##### View, download or share Open the report in-app, download it, or share a read-only public link by URL or email — no Zapmail account needed to view. #### Pricing 1 credit = 1 mailbox analysis. AI Insight credits are separate from Deliverability Test credits, and each has its own balance. Credits reset at the start of each monthly billing cycle. One Time Monthly Lifetime Deal ##### One Time Pay as you go $2.00 /mailbox Buy Now 1 credit = 1 mailbox analysis Charged at $2.00 per credit No subscription required Great for a one-off health check Every paid Zapmail plan includes free AI Insight credits, so you can try it before committing to a plan. #### When to run an AI Insight Right after warming up a new mailbox, before you start sending real campaigns. When reply rates suddenly drop or emails start landing in spam. Before scaling volume on a mailbox, to confirm the ramp is safe. After changing DNS records, to verify SPF, DKIM and DMARC are still passing. On a regular cadence across your sending fleet to catch reputation drift early. Whenever you onboard new domains or mailboxes into an existing setup. #### Frequently asked questions What does an AI Insight actually analyse? It reads 15 days of a mailbox’s real sending activity and scores warm-up ramp compliance, bounce rates, content/spam signals, sending volume and cadence, delivery delays, and DNS health (SPF, DKIM, DMARC, MX). Each area gets its own score, plus prioritised recommendations. How much does it cost? 1 credit = 1 mailbox analysis. You can buy credits one-time at $2.00 per mailbox, or subscribe: Monthly plans are $29 (20 credits), $99 (100 credits) and $199 (250 credits); Lifetime Deals are $99 (10 monthly credits), $399 (50) and $999 (200). Free credits are included with every paid Zapmail plan. Are AI Insight credits the same as Deliverability Test credits? No. AI Insight credits are separate from Deliverability (placement) Test credits, and each has its own balance. AI Insight credits reset at the start of each monthly billing cycle. Can I share a report with someone who doesn’t use Zapmail? Yes. Every report can be shared as a read-only public link or sent by email. Recipients don’t need a Zapmail account to view it. How long does an analysis take? Each mailbox is analysed independently in the background. You’ll see the status move from Pending to In Progress to Completed in the AI Insights table, then you can view or share the report. Which mailboxes are eligible? Any active, connected Google or Microsoft mailbox in your workspace with valid authentication can be analysed. ##### Ready to know where you really stand? Generate a scored deliverability report for any mailbox and get the exact list of what to fix first. Generate an AI Insight Talk to Our Team ### BeforeYouHitSend ### KnowWhereYour Emails Land See exactly which inbox you hit across every major provider. Stop guessing whether your emails go to the inbox, promotions or spam. Our Deliverability Tests give you a precise snapshot of how your messages perform on Gmail and Outlook. Companies using Zapmail #### Why run a Deliverability Test? Because 90% of email failures come from one thing: Your reputation goes bad faster than you can fix it. ##### Spot issues before they cost you leads Find out if your emails are landing in the wrong tab or the spam folder across Google Workspace and Microsoft 365. ##### Check your authentication We verify SPF, DKIM and DMARC to make sure nothing is broken. ##### Protect your reputation Deliverability tests use non-promotional seed emails, so there's zero impact on your sending reputation and no real contacts are messaged. ##### Decide with data Know exactly how many mailboxes are affected and what you can fix to improve deliverability #### How it works Simple steps to run your deliverability test and get actionable insights ##### We send controlled test emails. Our system sends non-promotional messages to seed addresses on Google and Microsoft servers. No real customers are contacted. ##### Select the mailboxes you want to test Choose one or many - each mailbox test is isolated. ##### Get your report in 2-24 hours. See where your emails landed (Inbox, Promotions, Other/Spam), whether SPF/DKIM/DMARC passed, if you're on any blacklists and any errors we detect. ##### Take Action Use the insights to fix authentication, adjust sending volume or address reputation issues before launching campaigns. #### Pricing One Time Monthly Lifetime Deal ##### One-time test Best for Freelancers Looking to Start Up $2.00 /mailbox Buy Now Run a test when you need it. ##### When to run Deliverability Tests - You're launching a new domain or campaign and want to confirm deliverability. - You've noticed a drop in opens and suspect spam issues. - You want to validate that your DNS and authentication are configured correctly. - You need proof of deliverability for clients or stakeholders. ##### Ready to see where you land? Run a Deliverability Test now and get the confidence to send at scale. Run Test Now ### Blacklist Recovery — free replacement domains Check your sending domains for blacklist issues in bulk. If any are listed, Zapmail gives you a free clean replacement domain for each one; if they are all clean, you get a discount on new domains. Note: this page is a client-rendered interactive flow, so the content below is summarised from the page's own copy rather than scraped from its server-rendered HTML. #### How the check works - Enter your sending domains directly, upload a `.csv`, or connect a sequencer (Instantly, Smartlead, ReachInbox, Email Bison) to pull domains automatically. Email Bison requires an API key and workspace URL. - Enter a work email (personal providers like Gmail or Yahoo are rejected) to receive the results. - Results are returned domain by domain, each graded Healthy, Moderate Impact or Severe Impact, with the specific blocklists a domain is listed on. - The check is free. #### What Zapmail does with the results - Shows the affected domains and their blacklist listings. - Explains whether there is any actual deliverability impact. - Sorts out replacements for domains that need replacing. - Advises on anything else needed to keep the setup healthy. #### The replacement offer - One clean `.co` replacement domain, free, for every listed domain. - Every 5 mailboxes you set up includes 1 free `.co` domain, and this stacks as you scale — 30 mailboxes means 6 free domains. - You pay for mailboxes on the new domains, nothing else. - Free domain credits can be redeemed anytime from the domains page. - Your original domains stay yours, parked until they clear naturally. - Existing Zapmail customers are routed to a call instead, to sort listed domains out directly. #### Recovery flow after checkout - Payment is confirmed instantly and your account is created with no password step. - Replacement domains are purchased and connected in the background; mailboxes begin provisioning on Zapmail's network. - Replacement domains and mailboxes are pre-created, ready the moment you sign up. - Live in about 5 minutes, landing on a dashboard with nothing left to configure. #### Why domains get blacklisted in the first place - **Poisoned shared IPs** — most bulk domain providers pool creation and routing IPs, so one customer blasting too fast can drag every domain on that pool down with them. Zapmail uses isolated creation and routing IPs, so a stranger sending too hard can never poison your reputation. - **Spam-tool fingerprinting and bad DNS neighbourhoods** — spam filters judge a domain partly by its neighbours, so sitting on a shared DNS zone next to a burned sender makes their reputation yours. Zapmail rotates DNS zones so spam checkers always see a clean history. - All domains run on Google nameservers, which ESPs like Gmail and Outlook weight as a trust signal. - Every domain sits behind ZapShield from day one, with domains and sending patterns watched across major blocklists and early intervention when something looks risky. - Migration is handled for you, mapped like-for-like against your current setup. ### BoostEmail ### DeliverabilityWith High-Reputation Domains Start with a domain ESPs already trust and land more emails in the inbox from day one. Companies using Zapmail #### What Makes These Domains High-Reputation? Email deliverability is determined before you launch your first campaign - by the reputation of your domain. High-Reputation Domains comes with: ##### Aged DNS & Registration History Older domains naturally carry stronger trust signals with Gmail, Outlook, Yahoo, and other major providers. ##### Clean Reputation & Zero Blacklist Flags Each domain is vetted across all major blacklists — ensuring you start with zero deliverability baggage. ##### More Stable Warm-Up & Scaling High-Reputation Domains tolerate volume increases better, making it easier to scale without tanking your domain ##### Every domain is pre-checked and approved by Zapmail's deliverability infrastructure. You simply pick a trusted domain → connect it → start sending. No risk. No guesswork. No Surprises ##### No Negative Sending Footprints No previous spam activity. No bad neighborhood. No risky history. ##### Better Inbox Placement Across ESPs Because these domains aren't "new," your emails face fewer filters and reach the inbox more consistently. ##### Pick From a Curated List of High-Reputation Domains You don't have to search, filter, or evaluate domains manually. Zapmail gives you a ready-to-use catalog of: Aged domains Clean-history domains Blacklist-free domains Reputation-verified domains ### One unified inbox for every mailbox Stop switching between mailboxes. See and reply to every lead in one live dashboard. Free to use, zero setup. Unlimited mailboxes, zero setup, no card required. ### ZapSites: AI landing pages for cold email domains Give every sending domain a real, SSL-secured landing page in under a minute. Noindexed by default, with visitor identification and Slack alerts. ## Free tools 14 free tools · No sign-up required ### Free Email Tools Everything you need to verify, authenticate, and optimize your email outreach — built by Zapmail, free forever. All 14 Deliverability 4 DNS & Domains 5 AI Writing 2 Utilities 3 ##### Email Verifier Deliverability Verify single or bulk email addresses, catch invalid or risky contacts, and cut bounce rates before you hit send. Use tool ##### Inbox Placement Insight Deliverability Send a real test email and see exactly where it lands — Inbox, Spam, or Promotions — across Gmail and Outlook. Use tool ##### Email Spam Checker Deliverability Score your email content against spam filters and get actionable fixes for your subject line, body, and headers. Use tool ##### Blacklist Checker Deliverability Scan major email blacklists to see if your domain or IP is listed and keep your sender reputation clean. Use tool ##### DNS Record Checker DNS & Domains Check SPF, DKIM, DMARC, and MX records for any domain and confirm your email authentication is set up right. Use tool ##### SPF Record Generator DNS & Domains Generate a valid SPF record for your domain in seconds to authorize your senders and protect deliverability. Use tool ##### CNAME Checker DNS & Domains Look up CNAME records for any domain, validate their targets, and verify your DNS configuration is correct. Use tool ##### MX Lookup & ESP Finder DNS & Domains Look up MX records to see which mail servers a domain uses and instantly identify its email service provider. Use tool ##### SSL Certificate Checker DNS & Domains Check SSL certificate validity, expiration dates, and issuer details for any domain in a single click. Use tool ##### AI Subject Line Generator AI Writing Generate attention-grabbing email subject lines with AI — pick a tone, describe your email, and boost open rates. Use tool ##### AI Email Template Generator AI Writing Create professional, industry-specific email templates with AI, tailored to your business and target audience. Use tool ##### Email Signature Generator Utilities Design a polished, professional email signature with your branding and copy the ready-to-use result in one click. Use tool ##### Email Volume Calculator Utilities Plan how many domains, mailboxes, and daily sends your outreach needs to scale safely without landing in spam. Use tool ##### Broken Link Scanner Utilities Scan email or webpage content for broken, slow, or redirecting links — with SSL and response-time insights. Use tool ### Domain health score: Free email domain check Get one score for your domain's email health. Checks DNS, authentication, blacklist status and nameserver reputation in a single scan. Get Email Verification done Instantly! ### CleanYourEmailListto ### BoostInbox ReachandReputation Verify your emails and get their deliverability status. Ensure your messages reach the inbox with our reliable email verification tool. ##### Email Verification Single or bulk — verify instantly Single Verify Bulk Verify #### Verify a Single Email Instantly check if an email address is valid, deliverable, and safe. Verify Email Inbox Placement Insight ### KnowYourTrue ### InboxPlacementInstantly ValidateBeforeYouSend Send your campaign to our seed inboxes and clearly see where it lands — Inbox, Spam, or Promotions. Monitor real mailbox placement, protect your sender reputation, and optimize deliverability before you launch. ##### Inbox Placement Insight Send a test email to verify where it lands — Inbox, Spam, or Promotions. Analyze Email Spam Score Instantly! ### CheckYourEmailSpamScore Before Sending Analyze your email content for spam triggers, phishing indicators, and deliverability issues. ##### Spam Checker Enter your email details to check spam score Analyze Email Get Domain Status in Seconds! ### MonitorDomainHealthtoKeepYour ### EmailsSafe Enter a domain below to quickly verify its reputation across common blacklist databases. ##### Blacklist Checker Enter your domain name to check its status Domain Name Check ##### Domain Status Quick status overview No result yet — submit a domain to run the check. Verify DNS Records in Seconds! ### CheckYourEmailAuthentication Records Instantly Enter a domain below to verify SPF, DMARC, DKIM, and MX records for optimal email deliverability. ##### DNS Checker Enter your domain name to check DNS records Domain Name Check ##### DNS Records Status Email authentication overview No result yet — submit a domain to run the check. Calculate Your Setup in 3 Clicks! ### CreatetheSPFRecordYourDomain ### Needs , toImprove Email Delivery By Generating a valid SPF record Stop spammers, protect your domain, and make sure every email you send reaches the inbox. ##### SPF Configuration Configure your domain's SPF record settings Domain Name Email Providers Gmail Outlook Mailchimp Mailgun AWS Zoho Zendesk SendGrid SendPulse Rackspace Ionos Elastic Sendinblue Yahoo AOL iCloud GMX HubSpot Mailjet ProtonMail Constant Contact GetResponse AWeber Campaign Monitor ConvertKit Klaviyo MailerLite Moosend Omnisend Sendlane Show Advanced Settings ##### Generated SPF Record Your SPF record and validation status Enter your domain to generate SPF record Enter your domain to generate an SPF record Check CNAME Records Instantly! ### CNAMERecordChecker DNS Verification Enter a domain below to check its CNAME records and verify DNS configuration. ##### CNAME Checker Enter your domain name to check CNAME records Domain Name Expected Target (Optional) Specify the expected CNAME target to verify if it matches Check ##### CNAME Record Status DNS CNAME record information No result yet — submit a domain to run the check. Check Lead’s ESP Instantly ### AvoidBounces ### KnowTheirESP IdentifyLead ’ sMailProvider Check your lead domains for valid MX records and identify each lead’s email provider. Ensure accurate routing and smarter outreach with our fast, reliable bulk MX lookup tool. ##### ESP Checker Single Email or bulk — results in seconds Single Email Bulk Email #### Single Lookup Instantly detect email provider details Analyze Email Provider Verify SSL Certificates Instantly! ### CheckYourSSLCertificate Security Status Enter a domain below to verify SSL certificate validity, expiration date, and issuer information. ##### SSL Certificate Checker Enter your domain name to check SSL certificate Domain Name Check ##### SSL Certificate Status Certificate information and validity No result yet — submit a domain to run the check. Find Broken Links Instantly! ### BrokenLinkScanner Check Link Health Scan your email or webpage content to identify broken, slow, or invalid links. Get detailed insights on SSL, redirects, and response times. ##### Link Scanner Enter your content to scan for broken links Scan Links AI-Powered Subject Line Generator ### EnhanceYourEmailSubjectswith AI-Enhanced Writing Transform your email subjects with AI. Describe your email, choose your tone, and get compelling subject lines instantly. ##### AI Subject Line Generator Fill in the details to generate your perfect subject line Email Description * Company/Product Name Select Tone * professional friendly urgent casual formal persuasive enthusiastic empathetic informative humorous confident apologetic grateful inspirational conversational Generate Subject Line ##### Generated Subject Line Your AI-enhanced email subject No subject line yet — fill in the form and click generate. AI-Powered Email Template Generator ### CreateProfessionalEmail ### Templateswith Industry-Specific AI Generate industry-tailored email templates instantly. Select your industry and target audience to get professionally crafted email content. ##### Email Template Generator Select your industry and target to generate a tailored template Loading categories... ##### Generated Template Your industry-tailored email template No template yet — select your industries and click generate. Create Your Signature in 3 Clicks ### NotJustanEmailSignature - ### AProfessionalTooltoBoost Deliverability & Trust Design a clean, branded email signature in minutes to improve credibility, land more emails in the inbox and maximize email deliverability. ##### Signature Builder Customize your professional email signature Templates Information ##### Choose Template All 🎨 creative 🎯 designer 💻 developer 👑 executive 🏥 healthcare 📱 influencer ⚖️ legal 🔷 minimal ✨ modern ⭐ premium 💼 professional John Doe Product Manager TechCorp john@techcorp.com +1 (555) 123-4567 techcorp.com San Francisco, CA 💼 ###### Professional Classic Timeless business design with elegant typography John Doe TechCorp techcorp.com 💼 ###### Corporate Elite Premium corporate design with sophisticated elements #### John Doe TechCorp techcorp.com 💼 ###### Business Standard Clean and professional for everyday business communication TechCorp techcorp.com 💼 ###### Corporate Blue Traditional corporate design with professional blue theme ### John Doe TechCorp Email john@techcorp.com Phone +1 (555) 123-4567 Web techcorp.com Loc San Francisco, CA 💼 ###### Executive Simple Clean executive design with subtle elegance TechCorp techcorp.com 💼 ###### Professional Modern Contemporary professional design with clean lines TechCorp Email: Phone: Website: techcorp.com Address: 💼 ###### Business Card Style Mimics a professional business card layout TechCorp techcorp.com 👑 NEW ###### Executive Luxury Premium executive design with gold accents John Doe TechCorp techcorp.com 👑 ###### CEO Signature Distinguished leadership design with authority ##### John Doe TechCorp techcorp.com ✨ ###### Modern Gradient Contemporary design with stunning gradients TechCorp techcorp.com ✨ NEW ###### Glass Morphism Translucent glass effect with backdrop blur TechCorp // contact_info.json email: "john@techcorp.com" phone: "+1 (555) 123-4567" website: "https://techcorp.com" location: "San Francisco, CA" ✨ NEW ###### Neon Tech Futuristic design with neon accents terminal $ whoami John Doe # Product Manager @ TechCorp $ echo "john@techcorp.com" $ call "+1 (555) 123-4567" $ open "techcorp.com" $ locate "San Francisco, CA" 💻 ###### Developer Terminal Code-inspired design with terminal aesthetics J @techcorp techcorp.com 💻 ###### GitHub Profile Developer-focused with coding elements TechCorp techcorp.com 🎯 ###### Designer Portfolio Creative showcase with artistic elements TechCorp techcorp.com 🎯 ###### Geometric Modern Bold geometric shapes with vibrant colors TechCorp techcorp.com 🎨 ###### Creative Burst Bold and colorful for creative professionals TechCorp techcorp.com 🎨 ###### Artist Showcase Gallery-inspired design for artists ###### John Doe TechCorp techcorp.com 🔷 ###### Minimal Zen Clean minimalism with perfect balance TechCorp Location San Francisco, CA 🔷 ###### Scandinavian Nordic-inspired minimal design #### Dr. John Doe TechCorp techcorp.com Committed to Your Health & Wellbeing 🏥 ###### Medical Professional Clean healthcare design with medical elements TechCorp techcorp.com "Justice, Integrity, Excellence" ⚖️ ###### Legal Counsel Authoritative legal design with classic elements TechCorp techcorp.com ##### ✨ Let's Connect! Creating Amazing Content Daily 📱 ###### Social Influencer Instagram-worthy design with social focus TechCorp techcorp.com ⭐ ###### Premium Silver Luxurious silver gradient with refined typography TechCorp techcorp.com ⭐ ###### Premium Gold High-end gold accent with minimal elegance TechCorp techcorp.com ⭐ ###### Premium Carbon Dark carbon fibre texture with sleek lines ##### Email Preview Professional Classic template - See how your signature looks in emails Export ##### Ready to create your signature? Fill in your information to see how it looks in a real email 💡 Start with the "Info" tab ✨ Choose a template above ###### 📧 How to Use Your Signature 📋 Copy as HTML Best for Gmail, Outlook, and most email clients. Preserves styling and links. 📄 Copy as Text Plain text version for clients that don't support HTML formatting. Your signature works great with Gmail, Outlook, Apple Mail, and more! ### Unlock your email potential with our calculator. #### ADDRESSABLE MARKET How many unique emails do you want to target? Email list size 100,000 #### SEQUENCE How many emails per lead in the campaign? Emails in sequence 3 #### DURATION How long will the campaign run? Campaign duration 12 weeks #### CUSTOMER LIFETIME VALUE What’s your average revenue per closed lead? Average LTV $500 Show Advanced Settings ### Email Setup Requirement ##### 56 domains ##### 167 mailboxes ##### 5,000 emails/ day ### ROI Breakdown ###### High Authority Setup ##### $ 495,762 ###### in Campaign profits .com High authority domain X 56 Google Workspace X 167 due first month $ 1,117 afterwards $ 501 / month total Infrastructure Cost $ 2,119 total campaign cost $ 4,238 closed leads 1000 cost acquisition customer $ 4.24 profit $ 495,762 return on investment 11,699 % The combination of a .com domain with Google Workspace delivers the highest deliverability score and ensures long-term system stability. This plan is highly recommended. Get Started Now Calculate your Setup in 3 Clicks! ### PlantheRight ### EmailVolumetoStay OutofSpam Use our calculator to find safe sending limits that protect your sender reputation and ensure more emails land in the inbox. ##### Email Volume Configuration Configure your email sending requirements How many emails would you like to send per day? Enter your daily email volume target How many emails would you like to send per mailbox? 10 emails/day 15 emails/day 20 emails/day (Recommended) 25 emails/day 30 emails/day 40 emails/day 50 emails/day (Max) How many mailboxes do you want to have per domain? 1 mailbox/domain 2 mailboxes/domain 3 mailboxes/domain 4 mailboxes/domain 5 mailboxes/domain ##### Analysis & Results Infrastructure requirements and cost analysis Results Cost Analysis Capacity Plan Required mailboxes: 0 Required domains: 0 Enter your daily email volume to see infrastructure requirements ## Comparisons ### Mailforge alternatives: Zapmail vs Mailforge Looking for an email infrastructure solution that’s affordable, reliable, and optimized for deliverability? Zapmail offers a smarter way to scale email campaigns with features designed for ease, automation, and results. Switch to Zapmail #### Why Businesses Are Switching to Zapmail ##### Zapmail isn’t just an alternative—it’s an upgrade. Unlike Mailforge , Zapmail combines affordability, ease of use, and unmatched deliverability. #### Why Choose Zapmail Over Mailforge ? Feature Zapmail Mailforge Pricing from $2.50/mailbox on annual plans $3/mailbox Google Mailboxes ✅ ❌ Microsoft Mailboxes ✅ ❌ Optimized for Deliverability ✅ ❌ Bulk Mailbox Setup ✅ ❌ 10-min Onboarding Time ✅ ❌ One click mailbox export ✅ ❌ 24/7 Support ✅ ❌ Note: All pricing listed above is on a per-month basis. Zapmail pricing is from $2.50/mailbox on annual plans. #### Built for Scale. Packed with Power ##### Automated Domain and Email Setup No warm-up wait. Launch campaigns from day one. ##### Google Workspace & Microsoft 365 Made Simple OAuth-powered setup. No manual steps. ##### Deliverability Optimization Built to look natural and land in the inbox. ##### Ready to Simplify and Scale? Switch to Zapmail today for better email deliverability, automated setup, and seamless integrations—all from $2.50/mailbox on annual plans. Grab Pre-warmed Mailbox Now ##### 50+ Outreach Tool Integrations Export mailboxes to Instantly, Smartlead, ReachInbox, Reply, Lemlist, and more—seamlessly. #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? Zapmail is your go-to platform for setting up and managing mailboxes, perfect for email outreach. We make it easy to get started with Google Workspace or Microsoft 365. Our automated system ensures your emails are optimized for deliverability, from just $2.50 per mailbox per month on annual plans. ##### Why Choose Zapmail? Get your mailboxes up and running fast with each domain getting its own space, keeping things organized. Also our mailboxes use US IP addresses, boosting your email deliverability with custom tracking automatically, so you can monitor your outreach. ##### How Does Zapmail Improve Deliverability? By giving each domain its own workspace and using US-based IPs, we help your emails land where they should—in the inbox. Plus, we handle all the techy stuff like DKIM, SPF, and DMARC records for you. ##### Which Email Providers Do You Support? We work with Google Workspace and Microsoft 365. ##### Do I Own My Mailboxes? Yes. The mailboxes are provisioned exclusively for you on dedicated domains and are fully managed by Zapmail, so setup, DNS, warmup, and health monitoring are handled for you end-to-end. ##### Can I Set Up Custom Tracking Domains? Yes, and we make it hassle-free by setting them up for you automatically. ##### Do I Own the Domains I Purchase? Yes, any domain you buy through us is yours. ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? You bet! We offer over 10+ domain extensions. For example, a .com domain is $13.00. Log in to see all the options and prices. ##### Can I Use My Own Domain with Zapmail? Definitely. Bring your own domain, and we'll help you setup mailboxes with automated dns setup. ##### How Does Your Pricing Work? We keep it simple with monthly subscriptions and no long-term contracts, from $2.50/mailbox on annual plans. Just a heads up, we have a no-refund policy. ##### What's Your Refund Policy? We don't offer refunds, so please review our terms or reach out if you have questions. ##### How Can I Join the Zapmail Affiliate Program? Sign up for our affiliate program, and earn a 10% commission for each referral. ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Would love to know more? Book a call with us ### Mailreef alternatives: Zapmail vs Mailreef Looking for an email infrastructure solution that’s affordable, reliable, and optimized for deliverability? Zapmail offers a smarter way to scale email campaigns with features designed for ease, automation, and results. Switch to Zapmail #### Why Businesses Are Switching to Zapmail ##### Zapmail isn’t just an alternative—it’s an upgrade. Unlike Mailreef , Zapmail combines affordability, ease of use, and unmatched deliverability. #### Why Choose Zapmail Over Mailreef ? Feature Zapmail Mailreef Pricing from $2.50/mailbox on annual plans $249 (Only Plan) Google Mailboxes ✅ ❌ Microsoft Mailboxes ✅ ❌ Optimized for Deliverability ✅ ❌ Bulk Mailbox Setup ✅ ❌ 10-min Onboarding Time ✅ ❌ One click mailbox export ✅ ❌ 24/7 Support ✅ ❌ Note: All pricing listed above is on a per-month basis. Zapmail pricing is from $2.50/mailbox on annual plans. #### Built for Scale. Packed with Power ##### Automated Domain and Email Setup No warm-up wait. Launch campaigns from day one. ##### Google Workspace & Microsoft 365 Made Simple OAuth-powered setup. No manual steps. ##### Deliverability Optimization Built to look natural and land in the inbox. ##### Ready to Simplify and Scale? Switch to Zapmail today for better email deliverability, automated setup, and seamless integrations—all from $2.50/mailbox on annual plans. Grab Pre-warmed Mailbox Now ##### 50+ Outreach Tool Integrations Export mailboxes to Instantly, Smartlead, ReachInbox, Reply, Lemlist, and more—seamlessly. #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? Zapmail is your go-to platform for setting up and managing mailboxes, perfect for email outreach. We make it easy to get started with Google Workspace or Microsoft 365. Our automated system ensures your emails are optimized for deliverability, from just $2.50 per mailbox per month on annual plans. ##### Why Choose Zapmail? Get your mailboxes up and running fast with each domain getting its own space, keeping things organized. Also our mailboxes use US IP addresses, boosting your email deliverability with custom tracking automatically, so you can monitor your outreach. ##### How Does Zapmail Improve Deliverability? By giving each domain its own workspace and using US-based IPs, we help your emails land where they should—in the inbox. Plus, we handle all the techy stuff like DKIM, SPF, and DMARC records for you. ##### Which Email Providers Do You Support? We work with Google Workspace and Microsoft 365. ##### Do I Own My Mailboxes? Yes. The mailboxes are provisioned exclusively for you on dedicated domains and are fully managed by Zapmail, so setup, DNS, warmup, and health monitoring are handled for you end-to-end. ##### Can I Set Up Custom Tracking Domains? Yes, and we make it hassle-free by setting them up for you automatically. ##### Do I Own the Domains I Purchase? Yes, any domain you buy through us is yours. ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? You bet! We offer over 10+ domain extensions. For example, a .com domain is $13.00. Log in to see all the options and prices. ##### Can I Use My Own Domain with Zapmail? Definitely. Bring your own domain, and we'll help you setup mailboxes with automated dns setup. ##### How Does Your Pricing Work? We keep it simple with monthly subscriptions and no long-term contracts, from $2.50/mailbox on annual plans. Just a heads up, we have a no-refund policy. ##### What's Your Refund Policy? We don't offer refunds, so please review our terms or reach out if you have questions. ##### How Can I Join the Zapmail Affiliate Program? Sign up for our affiliate program, and earn a 10% commission for each referral. ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Would love to know more? Book a call with us ### Maildoso alternatives: Zapmail vs Maildoso Looking for an email infrastructure solution that’s affordable, reliable, and optimized for deliverability? Zapmail offers a smarter way to scale email campaigns with features designed for ease, automation, and results. Switch to Zapmail #### Why Businesses Are Switching to Zapmail ##### Zapmail isn’t just an alternative—it’s an upgrade. Unlike Maildoso , Zapmail combines affordability, ease of use, and unmatched deliverability. #### Why Choose Zapmail Over Maildoso ? Feature Zapmail Maildoso Pricing from $2.50/mailbox on annual plans $4.30/mailbox Google Mailboxes ✅ ❌ Microsoft Mailboxes ✅ ❌ Optimized for Deliverability ✅ ❌ Bulk Mailbox Setup ✅ ❌ 10-min Onboarding Time ✅ ❌ One click mailbox export ✅ ❌ 24/7 Support ✅ ❌ Note: All pricing listed above is on a per-month basis. Zapmail pricing is from $2.50/mailbox on annual plans. #### Built for Scale. Packed with Power ##### Automated Domain and Email Setup No warm-up wait. Launch campaigns from day one. ##### Google Workspace & Microsoft 365 Made Simple OAuth-powered setup. No manual steps. ##### Deliverability Optimization Built to look natural and land in the inbox. ##### Ready to Simplify and Scale? Switch to Zapmail today for better email deliverability, automated setup, and seamless integrations—all from $2.50/mailbox on annual plans. Grab Pre-warmed Mailbox Now ##### 50+ Outreach Tool Integrations Export mailboxes to Instantly, Smartlead, ReachInbox, Reply, Lemlist, and more—seamlessly. #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? Zapmail is your go-to platform for setting up and managing mailboxes, perfect for email outreach. We make it easy to get started with Google Workspace or Microsoft 365. Our automated system ensures your emails are optimized for deliverability, from just $2.50 per mailbox per month on annual plans. ##### Why Choose Zapmail? Get your mailboxes up and running fast with each domain getting its own space, keeping things organized. Also our mailboxes use US IP addresses, boosting your email deliverability with custom tracking automatically, so you can monitor your outreach. ##### How Does Zapmail Improve Deliverability? By giving each domain its own workspace and using US-based IPs, we help your emails land where they should—in the inbox. Plus, we handle all the techy stuff like DKIM, SPF, and DMARC records for you. ##### Which Email Providers Do You Support? We work with Google Workspace and Microsoft 365. ##### Do I Own My Mailboxes? Yes. The mailboxes are provisioned exclusively for you on dedicated domains and are fully managed by Zapmail, so setup, DNS, warmup, and health monitoring are handled for you end-to-end. ##### Can I Set Up Custom Tracking Domains? Yes, and we make it hassle-free by setting them up for you automatically. ##### Do I Own the Domains I Purchase? Yes, any domain you buy through us is yours. ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? You bet! We offer over 10+ domain extensions. For example, a .com domain is $13.00. Log in to see all the options and prices. ##### Can I Use My Own Domain with Zapmail? Definitely. Bring your own domain, and we'll help you setup mailboxes with automated dns setup. ##### How Does Your Pricing Work? We keep it simple with monthly subscriptions and no long-term contracts, from $2.50/mailbox on annual plans. Just a heads up, we have a no-refund policy. ##### What's Your Refund Policy? We don't offer refunds, so please review our terms or reach out if you have questions. ##### How Can I Join the Zapmail Affiliate Program? Sign up for our affiliate program, and earn a 10% commission for each referral. ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Would love to know more? Book a call with us ### Infraforge alternatives: Zapmail vs Infraforge Looking for an email infrastructure solution that’s affordable, reliable, and optimized for deliverability? Zapmail offers a smarter way to scale email campaigns with features designed for ease, automation, and results. Switch to Zapmail #### Why Businesses Are Switching to Zapmail ##### Zapmail isn’t just an alternative—it’s an upgrade. Unlike Infraforge , Zapmail combines affordability, ease of use, and unmatched deliverability. #### Why Choose Zapmail Over Infraforge ? Feature Zapmail Infraforge Pricing from $2.50/mailbox on annual plans $4/mailbox Google Mailboxes ✅ ❌ Microsoft Mailboxes ✅ ❌ Optimized for Deliverability ✅ ❌ Bulk Mailbox Setup ✅ ❌ 10-min Onboarding Time ✅ ❌ One click mailbox export ✅ ❌ 24/7 Support ✅ ❌ Note: All pricing listed above is on a per-month basis. Zapmail pricing is from $2.50/mailbox on annual plans. #### Built for Scale. Packed with Power ##### Automated Domain and Email Setup No warm-up wait. Launch campaigns from day one. ##### Google Workspace & Microsoft 365 Made Simple OAuth-powered setup. No manual steps. ##### Deliverability Optimization Built to look natural and land in the inbox. ##### Ready to Simplify and Scale? Switch to Zapmail today for better email deliverability, automated setup, and seamless integrations—all from $2.50/mailbox on annual plans. Grab Pre-warmed Mailbox Now ##### 50+ Outreach Tool Integrations Export mailboxes to Instantly, Smartlead, ReachInbox, Reply, Lemlist, and more—seamlessly. #### Questions and answers We have answers to your questions about services and approach. #### Got more questions? Contact us for more information. ##### What is Zapmail? Zapmail is your go-to platform for setting up and managing mailboxes, perfect for email outreach. We make it easy to get started with Google Workspace or Microsoft 365. Our automated system ensures your emails are optimized for deliverability, from just $2.50 per mailbox per month on annual plans. ##### Why Choose Zapmail? Get your mailboxes up and running fast with each domain getting its own space, keeping things organized. Also our mailboxes use US IP addresses, boosting your email deliverability with custom tracking automatically, so you can monitor your outreach. ##### How Does Zapmail Improve Deliverability? By giving each domain its own workspace and using US-based IPs, we help your emails land where they should—in the inbox. Plus, we handle all the techy stuff like DKIM, SPF, and DMARC records for you. ##### Which Email Providers Do You Support? We work with Google Workspace and Microsoft 365. ##### Do I Own My Mailboxes? Yes. The mailboxes are provisioned exclusively for you on dedicated domains and are fully managed by Zapmail, so setup, DNS, warmup, and health monitoring are handled for you end-to-end. ##### Can I Set Up Custom Tracking Domains? Yes, and we make it hassle-free by setting them up for you automatically. ##### Do I Own the Domains I Purchase? Yes, any domain you buy through us is yours. ##### Can I Buy More Domains Through Zapmail? How Much Do They Cost? You bet! We offer over 10+ domain extensions. For example, a .com domain is $13.00. Log in to see all the options and prices. ##### Can I Use My Own Domain with Zapmail? Definitely. Bring your own domain, and we'll help you setup mailboxes with automated dns setup. ##### How Does Your Pricing Work? We keep it simple with monthly subscriptions and no long-term contracts, from $2.50/mailbox on annual plans. Just a heads up, we have a no-refund policy. ##### What's Your Refund Policy? We don't offer refunds, so please review our terms or reach out if you have questions. ##### How Can I Join the Zapmail Affiliate Program? Sign up for our affiliate program, and earn a 10% commission for each referral. ##### Affiliate Signup Earn 10% commissions for each referral. Learn More #### Would love to know more? Book a call with us ## Docs and support ### Master Your Email Infrastructure 6 Steps Your complete setup journey — from domains to safe sending. 00 01 02 03 04 05 06 #### What You Need Before You Start You should have: - A Zapmail account → https://zapmail.ai/#pricing - Access to a domain registrar (if connecting your own domain) - An outreach tool (Instantly, Smartlead, Apollo, etc.) #### Quick Troubleshooting ##### Domain Not Verifying? - Wait 5—30 minutes (NS propagation) - Recheck Nameserver entries ##### Mailbox Not Activating? - Hover over the warning icon - Follow the fix - Contact support if unclear ##### Export Failed? - Incorrect login/API key - 2FA blocking connection - Re-enter credentials → retry #### Real people, real stories ##### Longer-lasting domains + higher trust + better inboxing. You get the safest, cleanest email infrastructure inside Zapmail, that is engineered for email at scale. Get Started Talk to Our Team ## Optional ### Terms of service #### Last Updated: April 2, 2026 These Terms & Conditions ("Terms") form a binding agreement between Outbox Labs Inc. , a Delaware corporation doing business as Zapmail ("Zapmail," "we," "us," or "our") , and the person or entity that accesses or uses the Services ("Customer," "you," or "your") . By creating an account, clicking to accept, accessing or using the Services, connecting a domain or registrar, inviting users, enabling billing, submitting payment information, purchasing a plan or add-on, using any free feature, joining a waitlist, booking a demo, or otherwise interacting with the Services, you agree to these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of a company, agency, client, or other organization, you represent and warrant that you have authority to bind that organization to these Terms. In that case, "you" includes that organization. #### 1. Definitions For purposes of these Terms: Account means the customer account used to access the Services. Administrator means any user you authorize to manage your Account, Workspace, users, domains, mailboxes, billing, registrar connections, integrations, settings, or data. Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a party. Buyback Credit means non-cash credit issued to your Wallet in connection with an approved domain buyback. Connected Provider means any third-party provider, platform, system, API, network, or service used with or through the Services, including email providers, DNS providers, registrars, payment processors, warmup tools, sequencing tools, CRMs, analytics providers, blocklist providers, cloud infrastructure providers, or communication providers. Customer Data means any data, content, files, domains, mailbox information, messages, configurations, credentials, instructions, uploads, exports, reports, logs, contact information, or other materials submitted to, stored in, or processed through the Services by or on behalf of Customer. Documentation means Zapmail's product documentation, help articles, onboarding materials, setup guides, support materials, and usage guidance. Domain Services means domain-related services made available by Zapmail, including registration, connection, DNS configuration, forwarding, monitoring, health checks, renewal support, buyback, and related workflows. Mailbox Services means mailbox-related services made available by Zapmail, including provisioning, setup, export, warmup-related configuration support, deliverability testing, and related workflows. Order means any purchase, subscription, add-on, usage-based purchase, renewal, wallet top-up, domain purchase, mailbox purchase, test purchase, or other transaction accepted by Zapmail. Services means Zapmail's websites, dashboard, APIs, applications, domain tools, mailbox tools, Workspaces, Zapbox, reports, monitoring tools, Wallet, rewards, integrations, and all related software, products, services, and functionality provided by Zapmail. Wallet means the balance, credits, stored value, adjustments, promotional credits, service credits, and Buyback Credits reflected in your Zapmail account for use toward eligible purchases or charges in the Services. Workspace means a logical environment through which domains, mailboxes, users, data, reports, tests, logs, filters, actions, and other assets may be administered. Zapbox means Zapmail's inbox, reply, message-management, collaboration, thread, compose, search, organization, and related communication functionality. #### 2. Eligibility; Business Use Only The Services are offered only for lawful business and professional use. You represent and warrant that: - you are at least 18 years old; - you are legally capable of entering into a binding agreement; - you are not barred from using the Services under applicable law; - all information you provide is accurate, complete, and kept up to date; and - you will use the Services only for legitimate business purposes and not for personal, household, family, or consumer use. Zapmail may, at any time, require you to verify your identity, business, ownership, domain rights, list sources, consent basis, or other information relevant to your use of the Services. Failure to provide requested verification within the timeframe specified by Zapmail is grounds for suspension or termination without refund. Zapmail may reject registrations, require additional verification, restrict use by geography, entity type, risk profile, payment history, or product category, or refuse to provide access where Zapmail believes doing so is necessary to manage legal, operational, reputational, or provider risk. #### 3. The Services #### 3.1 Nature of the Services Zapmail provides infrastructure, software, automation, workflows, integrations, and management tools relating to domains, mailboxes, deliverability operations, billing, monitoring, and related email infrastructure. The Services may include, without limitation: - domain registration, purchase, connection, forwarding, redirection, and DNS-related workflows; - mailbox provisioning and setup through supported providers such as Google Workspace, Microsoft 365, SMTP providers, or similar systems; - pre-warmed mailboxes, pre-warmed domains, aged domains, and related infrastructure products; - deliverability tests, domain health checks, alerts, reports, monitoring tools, activity logs, and action-needed workflows; - Workspace management, administrative tools, invited user management, bulk operations, filters, search, and analytics; - Zapbox functionality; - Wallet, credits, top-up, rewards, and related billing functionality; - registrar connection and registrar automation tools; - AI-assisted or automated workflows, including name generation, profile-image workflows, categorization, recommendations, and summaries; - integrations with warmup tools, sequencing tools, CRMs, data providers, or other third-party systems. #### 3.2 Service Changes Zapmail may add, modify, replace, suspend, limit, or remove any feature, workflow, integration, product, or functionality at any time, with or without notice. Features shown in marketing materials, roadmaps, demos, UI screenshots, onboarding materials, or Documentation are illustrative only and do not create a binding obligation to provide any specific feature, roadmap item, or service level. #### 3.3 No Custom Development Obligation Unless expressly agreed in a signed writing, Zapmail is not obligated to provide custom development, custom integrations, migration services, enterprise support, legal review, deliverability consulting, registrar advocacy, or provider-side dispute resolution. #### 4. Third-Party Providers; No Independent Provider Representation #### 4.1 Third-Party Dependencies The Services depend on and interact with third parties, including but not limited to Google, Microsoft, domain registrars, DNS providers, cloud infrastructure providers, payment processors, warmup tools, sequencing tools, data providers, analytics providers, communication providers, and blocklist operators. #### 4.2 No Independent Provider Status Zapmail is not an independent email service provider. Zapmail does not control third-party provider policies, enforcement decisions, platform changes, suspensions, routing, rate limits, account reviews, pricing changes, API limits, blacklist decisions, or provider-side downtime. #### 4.3 Third-Party Terms Apply Your use of any Connected Provider is subject to that provider's own terms, privacy policies, billing rules, acceptable use policies, and enforcement decisions. You are solely responsible for complying with those requirements. #### 4.4 No Liability for Third Parties Zapmail is not responsible for any act, omission, outage, delay, limitation, account review, enforcement action, pricing change, product change, suspension, deletion, blacklist event, registrar refusal, or other failure by a Connected Provider. #### 4.5 Provider Compliance and Reimbursement You acknowledge that mailboxes provisioned through the Services are governed by the terms, acceptable use policies, and enforcement decisions of the underlying provider (including Google Workspace and Microsoft 365). You agree to comply with those terms as if you were a direct customer of the provider. Any breach of a provider's terms is also a breach of these Terms. If a provider imposes costs, penalties, account-level restrictions, or remediation requirements on Zapmail arising from your conduct, you will reimburse Zapmail for those costs and cooperate with remediation. #### 5. Account Administration; Workspaces; Team Access #### 5.1 Account Security You are responsible for safeguarding your Account credentials and for all activity occurring under your Account, Workspaces, and Administrator access, whether or not authorized by you. #### 5.2 Administrators You are responsible for each Administrator and invited user you add or permit to access the Services. Administrators may be able to view, modify, export, delete, buy, renew, configure, transfer, or otherwise affect assets and data across one or more Workspaces. Zapmail may rely on instructions from your Administrators without independently verifying their authority. #### 5.3 Access Controls and Shared Views If the Services provide shared, unified, or cross-workspace views, cross-workspace invitations, or centralized management, you acknowledge that those features may expose certain data, configurations, reports, or logs to users you authorize. You are solely responsible for assigning and maintaining appropriate access rights. #### 5.4 Archived Workspaces Zapmail may permit Workspaces to be archived if they meet Zapmail's eligibility conditions, such as the absence of active subscriptions, active domains, active mailboxes, or other active assets. Archived status does not guarantee preservation, exportability, retention, or recovery of any data. #### 6. Orders; Fees; Billing; Taxes #### 6.1 Paid Services Some Services require payment of recurring or one-time fees. You agree to pay all fees, charges, taxes, and applicable surcharges associated with your Orders. #### 6.2 Billing Authorization By submitting payment information, enabling auto top-up, storing a payment method, or placing an Order, you authorize Zapmail and its payment processors to charge your selected payment method for all amounts due, including subscriptions, renewals, add-ons, usage-based charges, taxes, adjustments, failed-payment retries, overdue balances, and authorized top-ups. #### 6.3 Auto-Renewal Recurring subscriptions, plans, and certain add-ons automatically renew unless canceled before the applicable renewal date. You authorize Zapmail to charge the renewal amount using your payment method and/or Wallet balance. #### 6.4 Wallet Application Zapmail may apply available Wallet balance before, after, or in combination with other payment methods, at its discretion or based on product logic. Wallet balances may be used to satisfy eligible invoices, renewals, adjustments, overdue balances, or other charges. #### 6.5 Wallet Nature The Wallet is a contractual account feature only. It is not a bank account, stored-value card, escrow account, trust account, or payment instrument. Wallet balances do not accrue interest and are not insured. #### 6.6 Credits Are Non-Cash Except where expressly required by law or expressly approved by Zapmail in writing, Wallet credits, promotional credits, service credits, courtesy credits, and Buyback Credits are non-cash, non-transferable, not redeemable for cash, and usable only within the Services subject to product rules. #### 6.7 Pricing Changes Zapmail may change pricing, packaging, included allowances, usage limits, seat counts, feature availability, renewal rates, billing mechanics, and add-on pricing at any time. Unless otherwise stated, pricing changes apply prospectively. #### 6.8 Upstream Provider Pricing Where a Service depends on a third-party provider, renewals and future pricing may change because of provider pricing, promotional period expiration, taxes, exchange rates, vendor costs, or changes in provider packaging. Zapmail is not obligated to preserve promotional or introductory pricing beyond the applicable period. #### 6.9 Taxes Fees are exclusive of taxes unless explicitly stated otherwise. You are responsible for all applicable sales, use, GST, VAT, withholding, telecommunications, digital services, or similar taxes, except taxes based on Zapmail's net income. #### 6.10 No Setoff You may not withhold, offset, or reduce amounts owed to Zapmail without Zapmail's prior written consent. #### 7. Refunds; Credits; Chargebacks; Collections #### 7.1 General Rule All fees are non-cancelable and non-refundable except as expressly required by law or expressly approved by Zapmail in writing. #### 7.2 Limited Exceptions Zapmail may, in its sole discretion, issue a refund, partial refund, service adjustment, or Wallet credit in limited cases, including a verified duplicate charge caused solely by Zapmail's billing error or a failure to provision a paid Service within a commercially reasonable period solely due to Zapmail's fault. #### 7.3 Credits Instead of Cash Zapmail may issue Wallet credit instead of a cash refund. #### 7.4 No Refunds for Third-Party or Performance Issues No refunds are owed for provider-side suspensions, blacklist events, registrar issues, DNS propagation delays, campaign performance issues, deliverability issues, reputation issues, user error, compliance issues, misuse, or actions taken by Google, Microsoft, registrars, DNS providers, or other Connected Providers. #### 7.5 Chargebacks Initiating a chargeback, payment reversal, or unauthorized dispute relating to a valid charge may constitute a material breach of these Terms. Zapmail may suspend or terminate your Account, reverse credits, cancel Orders, deny support, disable functionality, or pursue collection remedies. #### 7.6 Collection Costs You agree to pay Zapmail's reasonable costs of collecting overdue amounts, including payment processor fees, collection costs, and reasonable attorneys' fees where permitted by law. #### 8. Domain Services #### 8.1 Customer Responsibility for Domains You are solely responsible for ensuring that you have all rights, permissions, and authority needed to register, connect, transfer, configure, renew, monitor, buy, sell, buy back, or otherwise use any domain through the Services. #### 8.2 DNS and Domain Changes By using Domain Services, you authorize Zapmail to apply, recommend, queue, automate, or assist with DNS, forwarding, redirect, verification, authentication, nameserver, or related domain changes necessary to provide the Services or carry out your instructions. #### 8.3 Propagation and Delays DNS changes, nameserver changes, forwarding, verification, authentication, and similar operations may be delayed, partially effective, rolled back, blocked, rate-limited, or rejected by third parties. Zapmail does not guarantee timing, completeness, or uninterrupted propagation. #### 8.4 Renewal and Expiration You remain solely responsible for monitoring renewals, expiration dates, grace periods, redemption windows, and domain status, even if the Services provide reminders, alerts, health checks, or an action-needed section. Such notices are courtesy features only. #### 8.5 Domain Restrictions Certain domains, domain categories, or domain products may be subject to special restrictions, including non-transferability, Zapmail-managed DNS requirements, product lifecycle limits, provider constraints, inventory constraints, or support limitations. #### 8.6 Domain Loss Zapmail is not liable for domain expiration, transfer lock, failed renewal, redemption fees, registrar refusal, deletion, suspension, nameserver issues, DNS issues, propagation issues, trademark disputes, abuse complaints, or other domain-related loss. #### 9. Registrar Connections #### 9.1 Registrar Credentials and Access The Services may allow you to connect registrar accounts or submit registrar credentials, tokens, or permissions. By doing so, you authorize Zapmail to access and use those credentials solely to provide requested registrar-connected functionality. #### 9.2 Authority You represent and warrant that you have full authority to connect each registrar account and to permit Zapmail to view, manage, update, or automate actions for the domains in that account. #### 9.3 Scope of Authority Within the scope of the Services and your enabled settings or instructions, Zapmail may view domains, detect registrar status, update nameservers, modify DNS-related settings where supported, support connection workflows, and perform related automated actions. #### 9.4 No Independent Verification Zapmail is not obligated to independently verify whether you own, control, or are entitled to administer any domain or registrar account you connect. #### 9.5 Registrar Connection Risks Registrar connections may fail, partially fail, become stale, lose authorization, be rate-limited, become unsupported, or behave unexpectedly due to provider API changes, permission changes, or product limitations. Zapmail is not liable for such failures. #### 10. Domain Buyback #### 10.1 Eligibility Zapmail may, in its sole discretion, offer a feature allowing you to sell certain eligible domains back to Zapmail. Eligibility is determined exclusively by Zapmail and may change at any time. Eligibility indicators shown in the product are provisional only and may be revoked before completion. #### 10.2 Buyback Factors Buyback eligibility and pricing may be based on any factors Zapmail deems relevant, including domain quality, naming quality, commercial utility, genericity, niche specificity, keyword quality, marketability, abuse history, assignment history, transferability, DNS history, blacklist signals, age, inventory needs, and internal scoring. #### 10.3 No Obligation to Purchase Zapmail has no obligation to purchase any domain, honor any indicative price, or complete any buyback submission. #### 10.4 Finality Once a domain buyback is approved and completed, the transaction is final and irreversible. You may permanently lose rights to use, recover, renew, manage, or transfer the domain. #### 10.5 Payment Form Buyback consideration, if any, will be provided only as Buyback Credit to your Wallet unless Zapmail expressly states otherwise in writing. Buyback Credit is not cash, is not withdrawable, and may be used only within the Services. #### 10.6 Reversal Rights Zapmail may reject, hold, reverse, or claw back a buyback or associated Buyback Credit if Zapmail reasonably suspects fraud, mistake, duplicate submission, rights dispute, transfer failure, registrar failure, payment dispute, abuse, or breach of these Terms. #### 11. Mailbox Services #### 11.1 Provisioning Zapmail may provision or support provisioning of mailboxes through Google Workspace, Microsoft 365, SMTP providers, or other supported systems. Timing estimates are estimates only and are not guarantees. #### 11.2 Customer Responsibility You are solely responsible for mailbox usage, recipients, sending patterns, sending volume, list quality, recipient targeting, reply handling, unsubscribe handling, content, compliance, and compliance with provider rules and applicable law. #### 11.3 No Deliverability Guarantee Zapmail does not guarantee inbox placement, open rates, reply rates, sender reputation, domain reputation, provider trust, account longevity, engagement, pipeline, conversion, or campaign outcomes. #### 11.4 Provider Enforcement Mailbox Services are subject to provider policies and enforcement. Providers may rate-limit, review, suspend, or terminate mailboxes at any time. Zapmail is not liable for those actions. #### 11.5 Exports and Credentials Zapmail may provide export, credential, or connection workflows for use with third-party platforms. You are responsible for securing exported credentials and for all activity occurring after export. #### 12. Specialized Products #### 12.1 Pre-Warmed Mailboxes Pre-warmed mailboxes are specialized products and may be subject to fixed lifecycles, restrictions on renewal, restrictions on modification, product-specific provisioning rules, or operational requirements. Results vary materially based on user conduct, provider enforcement, and external factors. #### 12.2 Pre-Warmed Domains Pre-warmed domains may be subject to additional restrictions, including required Zapmail-managed configuration, limitations on transfer, limitations on manual modification, or support conditions. Unauthorized changes may degrade performance or void support. #### 12.3 Aged Domains Aged domains are offered as-is and are not a guarantee of better performance, account longevity, reputation, or inbox placement. #### 12.4 Deliverability Tests Deliverability tests are simulated, sampled, directional, and informational only. They are not definitive, exhaustive, or predictive of production performance. #### 12.5 Monitoring and Health Tools ZapShield, health checks, blacklist monitoring, reports, scans, warnings, scores, logs, and related tools provide visibility and recommendations only. They do not guarantee blacklist immunity, reputation protection, remediation success, or uninterrupted sending health. #### 13. Reports; Logs; Alerts; Monitoring Outputs #### 13.1 Informational Nature Reports, dashboards, scans, PDFs, logs, scores, warnings, search results, health checks, action-needed notifications, and similar outputs are informational only and may be incomplete, delayed, estimated, sampled, or derived from third-party or automated sources. #### 13.2 No Reliance You must not rely on these outputs as a substitute for your own monitoring, legal review, technical review, security review, compliance program, or recordkeeping obligations. #### 13.3 Logs Activity logs are not guaranteed to be complete, tamper-evident, permanently retained, or admissible for audit, legal, employment, disciplinary, or forensic purposes. #### 13.4 Alerts Zapmail may fail to send, display, preserve, or deliver alerts, reminders, warnings, or notifications. You remain solely responsible for renewals, subscription status, domain status, provider actions, and operational oversight. #### 14. Zapbox #### 14.1 Nature of Zapbox Zapbox is a productivity and message-management functionality. It may include inbox views, thread views, compose functionality, signatures, search, filters, tags, imports, exports, keyboard shortcuts, contact context, and related features. #### 14.2 No Archiving or Legal Hold Commitment Unless expressly stated in a separate signed agreement, Zapbox is not a regulated archiving solution, legal-hold system, compliance-retention system, or records-management system. #### 14.3 Message Handling You are solely responsible for messages, drafts, signatures, attachments, tags, imports, exports, routing, forwarding, and communications handled through Zapbox, including legality, ownership, compliance, retention, and user access. #### 14.4 Sync Limitations Zapbox may depend on external mailbox connectivity, provider permissions, and third-party APIs. Zapmail does not guarantee complete sync, real-time sync, preservation of all message history, uninterrupted delivery, or perfect threading. #### 15. AI and Automated Features #### 15.1 AI Features The Services may include AI-assisted or automated features, including name generation, profile-image workflows, summaries, recommendations, categorization, scoring, alerts, or similar tools. #### 15.2 Customer Responsibility You are solely responsible for reviewing and approving all AI-generated or automated outputs before use. Zapmail does not warrant that such outputs are accurate, lawful, non-infringing, unbiased, unique, suitable for any purpose, or compliant with provider policies. #### 15.3 No Unlawful Impersonation You may not use AI or automation features to impersonate real individuals unlawfully, misrepresent identity, violate rights of publicity, deceive recipients unlawfully, or otherwise engage in unlawful or unethical conduct. #### 15.4 Uploaded Assets You represent and warrant that you have all rights necessary to upload and use any image, likeness, logo, content, or other asset used in connection with AI or profile-generation features. #### 16. Integrations #### 16.1 Third-Party Integrations The Services may integrate with third-party platforms such as sequencing tools, warmup tools, CRMs, analytics providers, data providers, and other systems. Integration availability may change at any time. #### 16.2 Scope Zapmail may read, write, update, export, import, or transmit data to or from such integrations as required to provide the associated functionality. #### 16.3 No Liability Zapmail is not liable for API changes, failed syncs, stale data, unsupported fields, mapping errors, platform-side overwrites, rate limits, outages, data loss, or changes made by or through integrated third-party systems. #### 17. Acceptable Use You must not, and must not permit others to: - use the Services for phishing, fraud, scams, malware, unlawful harassment, or unlawful activity; - send spam or unlawful unsolicited bulk communications; - violate CAN-SPAM, GDPR, UK GDPR, CCPA, PECR, CASL, or similar laws; - send communications to recipients from whom you do not have a lawful basis to send, including purchased lists, scraped lists, or lists obtained without proper consent where consent is required by law; - fail to maintain accurate, current suppression and unsubscribe lists, or fail to honor unsubscribe or opt-out requests within the timeframes required by applicable law; - violate Google, Microsoft, registrar, DNS provider, or third-party platform rules; - use deceptive subject lines, false headers, false sender identities, or misleading routing; - buy, connect, or administer domains or accounts without authorization; - attempt to bypass product restrictions, risk controls, usage limits, or access controls; - reverse engineer, scrape, mirror, frame, copy, or create derivative works from the Services except as permitted by law; - interfere with the security, integrity, availability, or proper functioning of the Services; or - use the Services in a way that risks harm to Zapmail, its providers, its users, or its reputation. You acknowledge that you are the sender of all messages transmitted through mailboxes, domains, or infrastructure provisioned, managed, or connected through the Services, for purposes of CAN-SPAM, GDPR, CASL, PECR, and all similar laws. Zapmail is an infrastructure and tooling provider only and is not the sender, originator, controller, or publisher of any communication transmitted by you or on your behalf. You are solely responsible for obtaining all required consents, maintaining suppression lists, honoring unsubscribe requests, maintaining accurate header and routing information, and complying with all sender identification, disclosure, and recordkeeping obligations under applicable law. Zapmail may investigate suspected misuse and may remove content, restrict features, deny buys or buybacks, cancel orders, freeze credits, suspend access, or terminate Accounts at any time where Zapmail reasonably believes doing so is necessary. #### 17.1 Cooperation with Investigations You agree to cooperate promptly and in good faith with Zapmail in connection with any abuse complaint, spam report, blacklist event, regulatory inquiry, law enforcement request, or Connected Provider investigation relating to your use of the Services. Cooperation includes providing documentation of consent, list sources, campaign content, sending logs, and recipient records within five (5) business days of Zapmail's request. Failure to cooperate constitutes a material breach of these Terms and is grounds for immediate termination without refund. #### 17.2 Lawful Basis for Sending You represent, warrant, and covenant that for every recipient of every communication sent through the Services, you have a lawful basis to contact that recipient under all laws applicable to you, the recipient, and the communication. The required lawful basis varies by jurisdiction and may include, without limitation: - United States (CAN-SPAM): accurate header and routing information, truthful subject lines, clear identification as a commercial message, a valid physical postal address, and a functioning opt-out mechanism honored within ten (10) business days. - European Union and United Kingdom (GDPR, UK GDPR, PECR): a valid lawful basis under Article 6 of the GDPR (such as legitimate interest, with a documented Legitimate Interest Assessment, or prior consent where required), and compliance with PECR's rules on electronic marketing, including prior consent for most B2C marketing and the "soft opt-in" or legitimate interest basis for B2B marketing where applicable. - Canada (CASL): express or implied consent as defined under CASL, with proper identification, contact information, and an unsubscribe mechanism. - Australia (Spam Act 2003): express or inferred consent, sender identification, and a functional unsubscribe mechanism. - India (DPDP Act and TRAI regulations): consent or other lawful basis as required, and compliance with applicable telecom and data protection rules. - California (CCPA, CPRA), and other US state privacy laws: compliance with applicable notice, opt-out, and Do Not Sell/Share requirements. You are solely responsible for determining which laws apply to your sending activity and for maintaining compliance with each. You must maintain documentation sufficient to demonstrate your lawful basis for contacting each recipient and must produce such documentation to Zapmail within five (5) business days of request. You may not send communications to recipients sourced from purchased lists, scraped data, or other sources where you cannot demonstrate a lawful basis under applicable law. You must promptly honor all unsubscribe, opt-out, and objection requests within the timeframes required by applicable law. #### 18. Monitoring; Enforcement; Suspension #### 18.1 Monitoring and Use of Information Zapmail may monitor, access, collect, review, preserve, analyze, and use information relating to your use of the Services, Account, Workspaces, administrators, orders, billing profile, domains, mailboxes, integrations, support interactions, and related activity for the following purposes: providing and operating the Services; account administration; onboarding; support; security; fraud detection; abuse prevention; risk management; provider compliance; billing; collections; troubleshooting; analytics; internal reporting; product development; quality assurance; service optimization; training; communications; and Zapmail's marketing, advertising, promotion, and sale of its own products and services, in each case subject to applicable law and Zapmail's Privacy Policy. Additionally, Zapmail may monitor aggregate and per-account sending volumes, bounce rates, complaint rates, spam-trap hits, blacklist signals, recipient engagement metrics, and related deliverability indicators. Zapmail may set, modify, and enforce thresholds for these metrics at its sole discretion and may throttle, suspend, or terminate accounts that exceed such thresholds, without refund. #### 18.2 Service Communications and Marketing Communications Zapmail may use contact and account information you provide through signup forms, demo requests, billing workflows, support interactions, webinar registrations, surveys, waitlists, referrals, partner discussions, affiliate applications, and similar interactions to contact you regarding your account, the Services, feature launches, offers, renewals, upgrades, educational content, events, partner opportunities, and other business or marketing communications, subject to applicable law and available opt-out rights. #### 18.3 Enforcement Rights Zapmail may investigate suspected misuse and may remove content, restrict actions, cancel orders, disable features, freeze credits, deny buybacks, suspend access, or terminate Accounts at any time where Zapmail reasonably believes such action is necessary to protect itself, its users, providers, or third parties. #### 18.4 Immediate Suspension Zapmail may suspend or limit access immediately, without prior notice, for non-payment, suspected fraud, abuse complaints, provider flags, security risk, legal risk, chargebacks, sanctions concerns, or suspected breach of these Terms. #### 18.5 No Refund Obligation Zapmail has no refund obligation for suspensions, limitations, or terminations arising from your conduct, your users' conduct, Connected Provider actions, or risk-control measures. #### 19. Customer Data; Privacy; Security #### 19.1 Privacy Policy Zapmail processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference to the extent permitted by law. #### 19.2 Customer Responsibility You are solely responsible for the legality, accuracy, quality, integrity, disclosure, collection, transfer, and use of Customer Data, including obtaining all notices, permissions, and consents necessary for Zapmail and its service providers to process Customer Data in connection with the Services. You further represent and warrant that you have a lawful basis to contact each recipient of any communication sent through the Services, and that you will maintain records sufficient to demonstrate such lawful basis upon request by Zapmail, a Connected Provider, or a regulatory authority. You will maintain, for the duration of your use of the Services and for at least three (3) years thereafter, records sufficient to demonstrate, for each recipient and each communication: (a) the source of the recipient's contact information; (b) the legal basis for contacting the recipient (including consent, where required); (c) the date and manner of any consent obtained; and (d) any unsubscribe, opt-out, or objection received. You will provide such records to Zapmail within five (5) business days of request. #### 19.3 Processing Purposes Without limiting the Privacy Policy, Zapmail may process Customer Data and related account information for the following purposes: - providing, operating, maintaining, securing, and improving the Services; - provisioning domains, mailboxes, Workspaces, registrar-connected functionality, Zapbox, monitoring tools, Wallet functionality, and integrations; - account setup, onboarding, migration support, training, customer success, and support; - troubleshooting, incident response, fraud prevention, abuse prevention, spam prevention, risk scoring, and provider compliance; - billing, renewals, collections, credits, disputes, and recordkeeping; - analytics, diagnostics, forecasting, benchmarking, service planning, and product improvement; - sending service, support, billing, renewal, legal, policy, and security communications; and - sending Zapmail's own marketing, educational, promotional, event, survey, and business-development communications, subject to applicable law. #### 19.4 Aggregated and De-Identified Data Zapmail may generate, compile, derive, disclose, publish, license, and use aggregated, anonymized, statistical, trend, benchmark, and de-identified data derived from Customer Data or use of the Services for lawful business purposes, including analytics, research, product improvement, investor reporting, website content, sales materials, white papers, and marketing materials, provided that such data does not reasonably identify you, an individual, your prospects, your recipients, or your confidential campaign details. #### 19.5 Security Zapmail will use commercially reasonable administrative, technical, and organizational measures designed to protect the Services and Customer Data, but no service is completely secure. Zapmail does not guarantee that the Services will be free from unauthorized access, attacks, compromise, loss, corruption, delay, interception, or provider-side failures. #### 19.6 No Special Category Commitments Unless expressly agreed in a separate signed agreement, you must not use the Services to process highly sensitive or specially regulated data where additional contractual, technical, or legal controls are required. #### 20. Publicity; Customer References; Logos; Testimonials #### 20.1 Zapmail Publicity Rights You grant Zapmail and its Affiliates a non-exclusive, worldwide, royalty-free right and license to use your company name, trade name, trademark, service mark, and logo in Zapmail's customer lists, website materials, sales collateral, pitch decks, investor materials, partner materials, case-study index pages, social posts, event materials, and similar promotional or marketing materials solely to identify you as a current or former customer or user of the Services. This publicity right is granted as part of these Terms and does not require any further approval from you. #### 20.2 Scope and Limitations Zapmail may describe you in a factual manner as a customer or user of the Services. Zapmail may resize, reformat, and display your logo or brand assets as reasonably necessary for layout, style, and presentation, provided Zapmail does not materially distort your marks. Zapmail will not knowingly use your marks in a way that is false, misleading, defamatory, unlawful, or that falsely states a specific endorsement by you beyond your status as a current or former customer, unless separately approved by you. #### 20.3 Testimonials; Quotes; Case Studies If you provide a testimonial, quote, review, endorsement, success metric, or similar statement to Zapmail, or if you separately approve a case study, quote, customer story, metric, or endorsement in writing, email, support chat, or another verifiable format, you grant Zapmail and its Affiliates a non-exclusive, worldwide, royalty-free right and license to reproduce, adapt for length and formatting, publish, display, distribute, and otherwise use that approved content, together with your approved name, title, company name, and logo, for Zapmail's marketing, public-relations, recruiting, partner, investor, and sales purposes. Unless otherwise agreed in writing, this approval continues until revoked by you in writing, and any revocation applies prospectively only. Zapmail will use commercially reasonable efforts to honor revocation within a reasonable period, but will not be required to recall printed materials, remove archived content, or unwind prior lawful distributions. #### 20.4 Customer Opt-Out for Logo Use If you do not want Zapmail to use your company name or logo under Section 20.1, you must notify Zapmail in writing at support@zapmail.ai . Zapmail may take a commercially reasonable time to process such a request and remove future uses. This opt-out will not require Zapmail to recall, destroy, or retroactively remove materials already published, printed, distributed, cached, scheduled, or prepared before processing the opt-out request. #### 20.5 No Compensation Unless otherwise expressly agreed in writing, you will not be entitled to compensation, royalties, revenue share, or approval rights for uses permitted under this Section. #### 21. Intellectual Property; Feedback #### 21.1 Zapmail IP Zapmail and its licensors own all right, title, and interest in and to the Services, including all software, interfaces, designs, dashboards, workflows, Documentation, reports, branding, and improvements. #### 21.2 Limited License Subject to these Terms, Zapmail grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during the applicable subscription term for your internal business operations. #### 21.3 Restrictions Except as expressly permitted, you may not copy, modify, distribute, lease, sell, reverse engineer, decompile, disassemble, or otherwise exploit the Services. #### 21.4 Feedback If you provide feedback, suggestions, ideas, requests, comments, or proposed improvements relating to the Services, Zapmail may use them without restriction or compensation, and you grant Zapmail a perpetual, irrevocable, worldwide, royalty-free right and license to do so. #### 22. Confidentiality If either party discloses non-public business, technical, product, operational, pricing, roadmap, legal, security, or customer information ("Confidential Information") to the other party, the receiving party will protect it using reasonable care and will not use or disclose it except as necessary to perform under these Terms, exercise rights under these Terms, or as otherwise permitted by these Terms. Confidential Information does not include information that: - becomes public through no fault of the receiving party; - was already lawfully known to the receiving party without restriction; - is lawfully received from a third party without restriction; or - is independently developed without use of the disclosing party's Confidential Information. Zapmail's use of aggregated or de-identified data under Section 19.4, and Zapmail's use of customer names, logos, testimonials, quotes, case studies, and related materials as permitted under Section 20, will not constitute a breach of this Section. #### 23. Beta; Preview; Experimental Features Zapmail may offer beta, preview, limited-release, or experimental features. Such features are provided "as is," may be incomplete, may change materially, may be discontinued at any time, and may be subject to additional limitations. Zapmail has no liability arising from beta or experimental features. #### 24. Term; Suspension; Termination #### 24.1 Term These Terms begin when you first accept them or first use the Services and continue until terminated. #### 24.2 Termination by Customer You may stop using the Services at any time. Cancellation affects future renewal only and does not entitle you to refunds unless expressly approved by Zapmail or required by law. #### 24.3 Termination by Zapmail Zapmail may terminate these Terms, your Account, any Workspace, or any Service at any time for convenience or immediately for cause, including breach, non-payment, chargeback, fraud, misuse, provider risk, or legal risk. #### 24.4 Effect of Suspension or Termination Upon suspension, cancellation, expiration, or termination: - your access may cease immediately; - domains, mailboxes, data, logs, reports, exports, or other assets may be disabled or deleted; - Zapmail may retain or delete data according to its retention practices, product design, legal obligations, or provider constraints; and - accrued payment obligations survive. #### 24.5 No Recovery Guarantee Zapmail does not guarantee that any data, domain, mailbox, message history, report, or Workspace state can be recovered after suspension, expiration, deletion, or termination. #### 25. Disclaimers TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." ZAPMAIL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND RESULTS. WITHOUT LIMITING THE FOREGOING, ZAPMAIL DOES NOT WARRANT THAT: - THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; - ANY DOMAIN, MAILBOX, OR PROVIDER ACCOUNT WILL REMAIN ACTIVE OR UNSUSPENDED; - ANY REPORT, LOG, ALERT, HEALTH CHECK, OR AI OUTPUT WILL BE ACCURATE OR COMPLETE; - ANY BUYBACK WILL BE AVAILABLE OR COMPLETED; - ANY REGISTRAR CONNECTION WILL SUCCEED; - ANY FEATURE, PRICING, AVAILABILITY, OR SERVICE LEVEL WILL REMAIN UNCHANGED; OR - ANY USE OF THE SERVICES WILL IMPROVE DELIVERABILITY, REVENUE, OR BUSINESS RESULTS. #### 26. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAPMAIL AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, REPUTATION, OPPORTUNITY, OR REPLACEMENT COSTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAPMAIL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: - THE AMOUNT PAID BY YOU TO ZAPMAIL FOR THE SPECIFIC AFFECTED SERVICE IN THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR - ONE HUNDRED U.S. DOLLARS (US $100). THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. #### 27. Indemnification You will defend, indemnify, and hold harmless Zapmail, its Affiliates, and their officers, directors, employees, contractors, licensors, and agents from and against any claims, demands, suits, investigations, proceedings, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: - your use of the Services; - your domains, mailboxes, messages, campaigns, recipients, Customer Data, or integrations; - your violation of these Terms or applicable law; - your violation of any third-party rights; - any dispute between you and your clients, users, collaborators, or recipients; - any registrar account or domain connected by you without sufficient authorization; or - unlawful or improper use of AI-generated identities, content, or assets. #### 28. Export Controls; Sanctions You may not use the Services in violation of U.S. export control laws, sanctions laws, or other applicable trade restrictions. You represent and warrant that you are not located in, organized in, or ordinarily resident in any prohibited jurisdiction and are not a prohibited or restricted party. #### 29. Dispute Resolution; Governing Law These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts. EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU MAY BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, CONSOLIDATED, OR COLLECTIVE ACTION. #### 30. Changes to Terms Zapmail may update these Terms from time to time. Updated Terms become effective when posted or otherwise communicated by Zapmail. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms. If Zapmail makes a change that materially adversely affects your rights and you object to that change, your exclusive remedy is to stop using the affected Services and cancel applicable renewals before the revised Terms take effect. #### 31. General Terms #### 31.1 Entire Agreement These Terms, together with any incorporated policies and any signed order form or written agreement expressly referencing these Terms, constitute the entire agreement between you and Zapmail regarding the Services and supersede prior discussions or understandings on that subject. #### 31.2 Order of Precedence If there is a conflict between these Terms and a signed written agreement between you and Zapmail, the signed written agreement controls to the extent of the conflict. #### 31.3 Assignment You may not assign or transfer these Terms, in whole or in part, without Zapmail's prior written consent. Zapmail may assign these Terms freely, including in connection with a merger, acquisition, corporate reorganization, financing, or sale of assets. #### 31.4 No Waiver Failure to enforce any provision is not a waiver of future enforcement. #### 31.5 Severability If any provision is held unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be enforced to the maximum extent permissible. #### 31.6 Independent Contractors The parties are independent contractors. These Terms do not create any partnership, franchise, joint venture, fiduciary, employment, or agency relationship. #### 31.7 Force Majeure Zapmail is not liable for delay, failure, or interruption caused by events beyond its reasonable control, including failures of providers, internet outages, labor issues, governmental action, sanctions, cyberattacks, infrastructure failures, civil unrest, natural disasters, or force majeure events. #### 31.8 Notices and Communications Zapmail may provide notices, disclosures, updates, and communications by email, in-product message, dashboard notification, support communication, posting within the Services, posting on Zapmail websites, or other electronic means. Such communications may include transactional notices, legal notices, policy updates, service communications, billing notices, renewals, collections, feature announcements, educational content, surveys, event invitations, and marketing communications, subject to applicable law. You are responsible for keeping your contact details current and for reviewing communications sent or made available by Zapmail. #### 31.9 Electronic Communications Consent You consent to receive communications from Zapmail electronically. You agree that agreements, notices, disclosures, invoices, records, policy updates, and other communications provided electronically satisfy any legal requirement that such communications be in writing. To the extent permitted by law, your provision of contact information to Zapmail and your continued relationship with Zapmail also constitutes consent for Zapmail to send you communications relating to your account, transactions, subscriptions, service updates, educational materials, and Zapmail's marketing or promotional communications, subject to any required opt-out, unsubscribe, consent, or objection rights under applicable law. #### 31.10 Interpretation Section headings are for convenience only and do not affect interpretation. The word "including" means "including without limitation." #### 32. Contact Outbox Labs Inc. Delaware, USA support@zapmail.ai ### Privacy policy #### Last Updated: April 2, 2026 This Privacy Policy explains how Outbox Labs Inc. , doing business as Zapmail (“Zapmail,” “we,” “us,” or “our”) , collects, uses, discloses, and otherwise processes personal data in connection with our websites, applications, dashboards, APIs, communications, and related services (collectively, the “ Services ”). This Privacy Policy also describes your privacy rights and choices, and how to contact us if you have questions. By accessing or using the Services, you acknowledge that your information will be handled as described in this Privacy Policy. #### 1. Scope This Privacy Policy applies to personal data we process when you: - visit our websites or product pages, - create an account, - use Zapmail workspaces, mailbox tools, domain tools, Zapbox, integrations, reports, or related features, - connect third-party services such as registrars, email providers, sequencing tools, or payment methods, - communicate with us by email, chat, support, sales, social media, or otherwise, - participate in surveys, promotional programs, rewards, events, or marketing activities. This Privacy Policy does not apply to third-party websites, services, products, or platforms that you choose to connect to or access through the Services, each of which is governed by its own privacy policy. #### 2. Roles and Relationship to Customer Data Depending on the context, Zapmail may act as either: - a controller of personal data, where we determine the purposes and means of processing, such as for account management, billing, fraud prevention, product analytics, support, security, and marketing; or - a processor or service provider on behalf of our business customers, where we process personal data submitted to the Services by or on behalf of a customer, such as mailbox data, workspace content, contact data, team-access data, and other operational data handled under the customer’s instructions. If you use the Services on behalf of a business, agency, or other organization, that organization is generally the controller of customer-submitted data, and Zapmail acts as its processor or service provider for that data except where we act independently as a controller for our own legitimate business purposes. If you are an end user of a customer’s workspace, mailbox, or connected system and have questions about how your data is handled, you should contact the relevant customer first. #### 3. Personal Data We Collect We may collect the following categories of personal data. ##### 3.1 Information You Provide Directly We collect personal data you provide to us, including: - name, email address, phone number, company name, role, and other account profile details; - login and authentication information; - billing details, billing contacts, payment-related information, transaction history, tax-related information, and wallet activity; - support inquiries, chat messages, emails, survey responses, feedback, and other communications; - information submitted when inviting users to workspaces or assigning administrative roles; - information you provide when purchasing domains, mailboxes, subscriptions, credits, or add-ons; - domain, DNS, registrar, mailbox, workspace, export, and configuration information you submit or authorize us to access; - content you upload, compose, send, store, or manage through the Services, including content associated with Zapbox, signatures, tags, imports, filters, notes, and settings; - identity or profile-related information used with bulk generation or AI-assisted workflows, including names, images, profile assets, gender-ratio preferences, and related settings; - information you provide in connection with domain buyback requests, including domain ownership or eligibility information; - any other information you choose to provide through the Services. ##### 3.2 Information We Collect Automatically When you use the Services, we automatically collect certain technical and usage data, including: - IP address, browser type, device identifiers, operating system, language, approximate location, and referring URLs; - login events, session activity, timestamps, clickstream data, page views, and in-app navigation patterns; - interactions with workspaces, domains, mailboxes, reports, filters, searches, exports, logs, alerts, actions, and integrations; - crash data, diagnostic data, performance data, and error logs; - information collected through cookies, pixels, SDKs, local storage, and similar technologies. ##### 3.3 Information From Third Parties and Connected Services We may receive information from third parties, such as: - payment processors and billing service providers; - analytics vendors and infrastructure providers; - identity verification, fraud prevention, or security providers; - email providers, DNS providers, registrars, and related infrastructure services; - sequencing platforms, warmup tools, CRM tools, enrichment tools, or other connected platforms you authorize; - advertising, event, partnership, affiliate, or referral sources; - publicly available sources or third-party databases where needed for fraud prevention, risk review, sanctions screening, dispute handling, or compliance. ##### 3.4 Workspace, Team, and Administrator Information If you are added to a workspace by another user, we may process your name, email address, role, permissions, and activity within that workspace. Workspace owners and administrators may be able to access, manage, review, export, or remove certain information associated with your use of that workspace, subject to product design and their settings. #### 4. How We Use Personal Data We use personal data for the following purposes: ##### 4.1 To Provide and Operate the Services We process personal data to create accounts, authenticate users, provision services, operate workspaces, process purchases, manage domains and mailboxes, support registrar connections, provide Zapbox functionality, support filters and reporting, generate alerts, and otherwise operate the Services. ##### 4.2 To Process Payments and Manage Billing We use personal data to process payments, maintain subscriptions, apply wallet balances, administer credits, prevent failed payments, manage auto top-up settings, issue invoices, detect payment-related fraud, and maintain financial records. ##### 4.3 To Provide Support and Customer Service We process personal data to respond to inquiries, troubleshoot issues, provide onboarding, resolve support requests, investigate complaints, and improve customer experience. ##### 4.4 To Maintain Security and Protect the Services We use personal data to secure the Services, verify users, monitor for abuse, prevent fraud, detect suspicious activity, enforce our Terms, protect against unauthorized access, and investigate security or compliance concerns. ##### 4.5 To Improve, Analyze, and Develop the Services We use personal data to understand usage trends, debug and optimize product performance, improve workflows, develop new features, evaluate adoption, test interfaces, and create aggregated or de-identified analytics. ##### 4.6 To Communicate With You We use personal data to send transactional and service-related communications, onboarding messages, billing notices, renewal reminders, support responses, security alerts, legal notices, updates to terms or policies, and other operational communications. Where permitted by law, we may also use personal data to send marketing communications, newsletters, product updates, event invitations, and promotional messages. ##### 4.7 To Administer New or Optional Features We may process personal data to support features such as: - domain buyback and wallet credit workflows, - domain health checks and PDF reports, - activity logs and audit-style event views, - action-needed alerts, - AI-assisted name or profile generation, - unified workspace functionality, - partner rewards or marketplace experiences, - advanced search, tagging, bulk actions, keyboard navigation, and personalization features. ##### 4.8 To Comply With Law and Protect Rights We process personal data to comply with applicable law, respond to lawful requests, resolve disputes, establish or defend legal claims, exercise our rights, enforce agreements, and protect the rights, safety, and property of Zapmail, our users, and others. ##### 4.9 In Connection With Corporate Transactions We may process and disclose personal data in connection with an actual or proposed merger, acquisition, financing, asset sale, restructuring, bankruptcy, dissolution, or other corporate transaction. #### 5. Legal Bases for Processing If you are located in the EEA, UK, or Switzerland, we process personal data under one or more of the following legal bases: - Performance of a contract : where processing is necessary to provide the Services, manage your account, process billing, and fulfill our obligations. - Legitimate interests : where processing is necessary for our legitimate business interests, such as securing the Services, preventing fraud, improving our products, communicating with customers, administering operations, and enforcing our terms, provided those interests are not overridden by your rights. - Consent : where required by law, including for certain marketing or non-essential cookie use. - Legal obligation : where processing is necessary to comply with applicable laws, regulations, lawful requests, court orders, or enforcement obligations. #### 6. How We Disclose Personal Data We may disclose personal data as follows. ##### 6.1 Service Providers and Vendors We disclose personal data to vendors and service providers that help us operate the Services, including providers of hosting, cloud infrastructure, payment processing, customer support, communications, analytics, security, fraud prevention, email delivery, logging, monitoring, and similar services. ##### 6.2 Connected Providers and Integrations If you connect third-party tools, registrars, providers, or integrations, we may disclose relevant data to those third parties or receive data from them in order to provide the requested functionality. Your use of those connected services remains subject to their own terms and privacy policies. ##### 6.3 Workspace Owners, Administrators, and Team Members If you use the Services through a workspace, certain personal data and activity data may be visible to workspace owners, administrators, billing contacts, or authorized team members, depending on the permissions and functionality provided by the Services. ##### 6.4 Affiliates and Corporate Group We may disclose personal data to our affiliates and related entities for purposes consistent with this Privacy Policy. ##### 6.5 Professional Advisers We may disclose personal data to lawyers, auditors, insurers, accountants, consultants, and other professional advisers where necessary to obtain advice or protect our business interests. ##### 6.6 Legal and Compliance Disclosures We may disclose personal data if we believe disclosure is necessary to: - comply with law, regulation, legal process, or a lawful government request; - enforce our agreements, policies, and terms; - detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity; - protect the rights, property, or safety of Zapmail, our users, providers, or others. ##### 6.7 Business Transfers We may disclose personal data in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction. ##### 6.8 Aggregated or De-Identified Information We may use and disclose aggregated, statistical, or de-identified information that does not reasonably identify an individual, subject to applicable law. #### 7. Cookies and Similar Technologies We and our vendors may use cookies, pixels, SDKs, scripts, local storage, and similar technologies to: - keep you signed in and maintain sessions, - remember preferences and settings, - secure the Services, - understand traffic and usage patterns, - improve functionality and performance, - personalize content and user experience, - measure campaigns and marketing effectiveness, - support analytics and attribution. These technologies may be categorized as: - Strictly necessary cookies, required for core functionality and security; - Functional cookies, used to remember preferences and improve experience; - Analytics cookies, used to measure and understand usage; - Advertising or marketing cookies, where applicable, used to measure campaigns or support marketing activity. Where required by law, we will obtain consent before using non-essential cookies. You can manage cookie preferences through your browser settings and, where available, our cookie tools. Blocking some cookies may affect functionality. #### 8. Communications and Marketing Choices You may opt out of promotional emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing messages, we may still send you transactional or service-related communications, including billing notices, security alerts, account notices, support messages, policy updates, and similar communications. #### 9. Data Retention We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: - provide and operate the Services; - maintain your account and workspaces; - process transactions and maintain billing records; - preserve logs, support history, and product records; - comply with legal, tax, accounting, regulatory, or contractual obligations; - resolve disputes, enforce our agreements, and protect our rights. Retention periods vary depending on the nature of the data, the context in which it was collected, and legal or operational requirements. We may retain different categories of data for different periods, including shorter retention periods for certain logs or temporary feature data, and longer retention periods for financial records, security records, and legal compliance purposes. We may also retain anonymized or de-identified data for analytics, security, product, and business purposes where permitted by law. #### 10. International Data Transfers Zapmail operates globally and may process personal data in the United States, India, and other jurisdictions where we or our service providers operate. If personal data is transferred internationally, we take steps designed to provide an appropriate level of protection as required by applicable law, including through contractual safeguards, internal measures, and other recognized transfer mechanisms where applicable. By using the Services, you understand that your personal data may be transferred to and processed in countries that may have different data protection laws than those in your jurisdiction. #### 11. Security We use commercially reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include: - encryption in transit and, where appropriate, at rest, - access controls and authentication measures, - monitoring, logging, and security review processes, - role-based access where appropriate, - vendor and infrastructure controls, - incident response procedures. No method of transmission, storage, or security control is completely secure. Accordingly, we cannot guarantee absolute security. #### 12. Customer Responsibilities and Administrator Visibility If you use Zapmail on behalf of an organization, or through a workspace administered by another party: - your organization and its administrators may be able to access, disclose, export, manage, or delete certain data associated with your use of the Services; - Zapmail may provide tools that allow workspace owners or administrators to monitor activity, access logs, manage users, connect providers, review reports, or control settings; - your employer, client, agency, or workspace owner is responsible for its own privacy practices and internal access controls. Customers are responsible for ensuring they have an appropriate lawful basis to submit personal data to the Services and to authorize Zapmail to process it on their behalf. #### 13. Zapbox, Workspace Content, and User Communications If you use Zapbox or related messaging and inbox features, we may process: - message metadata, - thread information, - contact details, - compose content, - signatures, - imported tags, - recipient interaction context, - related workspace activity. You are responsible for the content you choose to upload, send, store, or manage through the Services and for ensuring that you have the necessary rights and legal basis to do so. Zapmail is not a consumer messaging service and is not intended to serve as a regulated archiving or legal-hold solution unless expressly agreed otherwise in writing. #### 14. AI and Automated Features The Services may include AI-assisted or automated features such as name generation, identity or profile generation, image or profile workflows, categorization, summaries, recommendations, and similar functionality. If you use these features, we may process the inputs you provide and the resulting outputs for the purpose of delivering the feature, improving service performance, enforcing safety or abuse prevention measures, debugging, and related product purposes, subject to applicable law and contractual commitments. You are responsible for reviewing AI-assisted outputs before using them and for ensuring that any content, names, profile information, or images used in connection with such features are lawful and appropriate. #### 15. Children’s Privacy The Services are intended for business users and are not directed to children. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected personal data from a child without appropriate authorization, we will take reasonable steps to delete it. #### 16. Your Privacy Rights Depending on where you live and subject to applicable law, you may have the right to: - request access to personal data we hold about you; - request correction of inaccurate or incomplete personal data; - request deletion of certain personal data; - request restriction of processing in certain circumstances; - object to certain processing, including processing based on legitimate interests; - withdraw consent where processing is based on consent; - request portability of certain personal data in a structured, commonly used, machine-readable format; - opt out of certain marketing communications; - opt out of certain uses of cookies or similar technologies where applicable; - lodge a complaint with a supervisory authority or regulator. If you want to exercise a privacy right, contact us using the details below. We may need to verify your identity before processing your request. We may also deny or limit a request where permitted by law. ##### 16.1 EEA, UK, and Switzerland If you are in the EEA, UK, or Switzerland, you may have the rights described above under applicable data protection laws, including the right to object to processing, request portability, and lodge a complaint with your local supervisory authority. ##### 16.2 U.S. State Privacy Rights If you are a resident of a U.S. state that provides privacy rights, you may have rights to know, access, correct, delete, and obtain a copy of certain personal data, as well as rights to opt out of certain forms of targeted advertising, profiling, or certain data-sharing activities where applicable. We will not unlawfully discriminate against you for exercising privacy rights. Where applicable, you may also have the right to appeal a decision regarding a privacy request. #### 17. Do Not Track and Similar Signals Some browsers transmit “Do Not Track” or similar signals. Because there is not always a consistent industry standard for interpreting such signals, our Services may not respond to them in all circumstances. Where required by law, we will honor legally recognized opt-out preference signals. #### 18. Third-Party Links and Services The Services may contain links to third-party websites, tools, or services, or may allow you to connect third-party providers. We do not control those third parties and are not responsible for their privacy practices, content, security, or availability. We encourage you to review the privacy policies of any third-party services you use. #### 19. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and, where required by law, provide additional notice. Your continued use of the Services after an updated Privacy Policy becomes effective means that the updated Privacy Policy applies to your use of the Services. #### 20. Contact Us If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, you can contact us at: privacy@zapmail.ai support@zapmail.ai Outbox Labs Inc. Delaware, USA ## Docs and support (external) - Documentation: https://docs.zapmail.ai/ - Help center: https://help.zapmail.ai/en/ - Blog: https://zapmail.ai/blog/ - Book a demo: https://cal.com/team/outbox/zapmail-discovery - Support: support@zapmail.ai