Privacy Policy

1. Introduction

This Privacy Policy outlines how Zapmail collects, uses, processes, and discloses your information through your use of our services. It is designed to comply with data protection laws including the General Data Protection Regulation (GDPR) for users within the European Union and other applicable laws globally.

2. Information Collection
1. 2.1 Personal Information: We collect personal information that you provide during account setup and use of our services, including but not limited to your name, email address, and contact information.
2. 2.2 Billing Information: We collect payment details and transaction history necessary for financial processing and compliance.
3. 2.3 Service Usage Data: We automatically collect information on how you interact with our services, including access logs, device data, IP addresses, browser type, operating system, and other usage details.
4. 2.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor interactions with our services and tailor marketing messages.
3. Use of Information
1. 3.1 Service Provisioning: To provide, manage, and maintain our services, including account creation, billing, and customer support.
2. 3.2 Customer Support: To offer assistance for any issues or queries related to our services.
3. 3.3 Improvements: To enhance and optimize our service offerings based on user feedback and usage patterns.
4. 3.4 Compliance and Enforcement: To comply with legal requirements and enforce our Terms and Conditions.
5. 3.5 Marketing: To send you promotional materials and updates about our services, subject to your consent where required by law.
4. Data Sharing and Disclosure
1. 4.1 Service Providers: Information may be shared with third-party companies that assist in providing our services, such as email service providers, payment processors, and analytics providers, under strict data protection terms.
2. 4.2 Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.
3. 4.3 Business Transfers: In the event of a merger, acquisition, or bankruptcy, customer information may be part of the transferred assets.
4. 4.4 Affiliates: We may share your information with our affiliates, who will use that information in accordance with this Privacy Policy.
5. Data Security

We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments.

6. International Data Transfers

Information we collect may be stored and processed in any country where we engage service providers. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than in your country.

7. Your Rights
1. 7.1 Access and Correction: You have the right to access and correct your personal information at any time.
2. 7.2 Deletion: You may request the deletion of your personal information, subject to certain conditions.
3. 7.3 Objection and Restriction: You can object to the processing of your personal data and ask for the restriction of processing.
4. 7.4 Portability: You have the right to data portability, allowing you to obtain a copy of your personal data in a machine-readable format.
5. 7.5 Withdraw Consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time.
8. Cookies and Tracking Technology

We may update this policy from time to time by posting a new version on our website. You are advised to review this page periodically for any changes. Continued use of our services after any modifications constitutes acceptance of the revised policy.

9. Changes to the Privacy Policy

We may update this policy from time to time by posting a new version on our website. You are advised to review this page periodically for any changes. Continued use of our services after any modifications constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through the designated channel on our website or via email at [email protected].

11. Effective Date

This Privacy Policy is effective as of May 30, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

12. Additional Information
1. 12.1 Data Retention: We retain your personal data only as long as necessary to provide you with the services, comply with our legal obligations, resolve disputes, and enforce our agreements.
2. 12.2 Children’s Privacy: Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.
3. 12.3 Third-Party Links: Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked sites.
4. 12.4 User Responsibility: Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You should notify us immediately if you suspect any unauthorized use of your account.
13. Data Breach Response

    We process personal data on the following legal bases:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for the purposes of legitimate interests pursued by us or a third party, and your interests and fundamental rights do not override those interests.
14. Trademarks and Affiliation

Trademarks mentioned in this policy belong to their respective trademark owners, and Zapmail may or may not have direct affiliation with these email service providers. By using our services, you acknowledge and accept that Zapmail acts as a reseller of email accounts from various providers and is not liable for the outcomes occurring due to the usage of these accounts.

By using Zapmail services, you agree to this comprehensive Privacy Policy. If you have any questions or concerns, please contact us at [email protected].